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MINI
- Automotive
- Exton, PA
About this business
Location details
305 W Lincoln Hwy, Exton, PA, 19341, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Best car buying experience ever" The service at Otto's Mini is outstanding. When I initially contacted them, I was a current Mini owner but was looking to upgrade to a larger model. At first, I made what I thought was the obvious choice and returned to the dealership where I had purchased my first Mini. After four attempts (yes, four!) of trying to purchase a new car, I was unable to find a salesperson to help me or even follow up to my inquiries. After calling the corporate office, I was put into contact with Otto's Mini. ... read more
Business response:
Always great to hear Michael and our team delivered the experience you were looking for. That's the Otto's MINI difference. Thank you!
"Easy! " Pete is very knowledgeable about all things Mini. Great to work with and made me feel comfortable. He was helpful when my car came in and made the whole experience a pleasure! Thank you for your service, Lori Wise
Business response:
Thanks Lori! We're pleased to hear Pete was able deliver a great buying experience for you the easy Otto's MINI way.
"In late / finished as promised." Comp[etely forgot the appointment...call very late and they fit me in, got all I asked for and finished as promised. As Arnold would say, "I'll be back". Thanks guys.....l
Business response:
Excellent! Nice to hear we could work around your delayed arrival. Thanks for choosing Otto's MINI.
"Michael Dixon" Michael took care of everything I needed. He also assisted in the transport of the vehicle. All questions I had were answered and responded to quickly.
Business response:
We're happy to hear Michael was able to wrap up all the details to make your purchase quick and efficient. Thanks again for choosing Otto's.
"Excellent Experience " By far one of my best experiences working with a sales person at a car dealership. Sales manger was also terrific. The entire process couldn’t have been easier. I highly recommend this dealership.
Business response:
Outstanding! Purchasing a MINI should be easy. Thanks again for choosing Otto's.
"3rd time buyer @ Otto’s. " Once again we had a great experience purchasing our 3rd Mini Cooper at Otto’s. After considering purchasing a Subaru, but disappointed in the lack of professionalism and customer service, we returned to Otto’s. So happy we did. The difference was like night and day. Our sales representative, Michael Dixon, is the best! He worked with us to give us a fantastic deal on our new 2019 Countryman. Special thanks to the manager, Chad Carey, for allowing us to test the car overnight. That really helped wi... read more
Business response:
We're delighted to hear how Chad and Michael demonstrated the Otto's MINI difference! Enjoy the fall motoring season in your new Countryman.
"Battery Service" During the past week the car would not start on two occasions due to a dead battery. I was able to recharge the battery (fortunately, the car was at home). The third time it happened I decided to have the battery and charging system checked. I was able to get a service appointment within two days. I brought the car in the morning and the car was ready by late afternoon. Efficient and quality service.
Business response:
Great to hear we were able to accommodate you quickly and efficiently. Thanks for choosing Otto's MINI.
"Derek Street was wonderfully helpful!" I was in a crazy situation and needed to buy a new MINI in a 2-day period. Derek helped me do all of the paperwork ahead of time and made the day of pick up a snap. He gave me a thorough review of all of the awesome car features & I was off and running. A really excellent overall experience!
Business response:
Two days is certainly a tight turnaround. So p[eased to hear how Derek was able to make everything come together for you! Thank you for choosing Otto's MINI!
"Excellent customer service." Mr Dixon, #1 Customer expectations, and then not to just meet them,. But to exceed them preferably in unexpected and helpful ways. Express my appreciation, and sincerely you deliver amazing service. Thank you Carmen E Velez
Business response:
Many thanks on behalf of Michael D and the Otto's MINI team. It is our pleasure to be of service to you.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.8 star rating with 2,349 reviews.
When is MINI open?
MINI is closed now. It will open tomorrow at 9:00 a.m.