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2127 Highway 35, Oakhurst, NJ, 07755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
On my third mini from this dealership. I will never go back to another car. The team at this dealership is top notch. The staff is exceptional. Kevin was wonderful. Danielle is also always a pleasure. Matt in sales always takes great care of me.
Business response:
Thank you for the positive review. It's a pleasure to hear that your third car buying experience with us was just as great as all the others. We appreciate your loyalty to our dealership and we're glad to know that with every visit you always receive the best of service. We look forward to seeing you again in the future when the time comes to add a new Mini into your life.
I dropped off my Mini Clubman on Tuesday for maintenance and a couple of recalled items . Since it was going to be a few hours I was offered a loaner car . First dealership that offered me a loaner without my having to ask . Excellent customer service ! My car was ready when promised and all is well ! I am a happy Mini of Monmouth customer ! Thanks !
Business response:
Thank you for the great review. We're glad to hear that you had a pleasant service experience. Our customers' satisfaction is always our top priority. It's a pleasure to know that Kevin went above and beyond to assist you, providing you with excellent service right from the moment you walked in. We look forward to seeing you again in the future.
Many thanks to Danielle Schmidt (Service Advisor ) and staff for the prompt and courteous help. My waiting time was short and pleasant. Loved their coffee !
Business response:
Thank you for the positive review. It's a pleasure to know that you had a pleasant experience. At our dealership, our customers' satisfaction is always our top priority. We're glad to know that Danielle was able to assist you, providing you with excellent service and could add to your great experience. We look forward to seeing you again in the future.
Brought my '14 Countryman All4 in for some standard service, but had one "mystery" issue. Danielle went way above and beyond any service manager from any dealership I have ever dealt with in an effort to address the "mystery" issue. She is a rockstar and a key member of this great service team at this exceptional dealership. Highly recommend!
Business response:
Thank you, Stephen, for the positive feedback. It's a pleasure to hear that Danielle went above and beyond to ensure that you had an excellent experience. At our dealership, we understand the hassles that can come when purchasing a car. Which is why we strive to ensure our customers never experience any pressure or stress so that they can enjoy their entire car buying process. We hope you love your Countryman. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you ... read more
Danielle was a delight... She was both professional and personable... I was in and out quickly and I love the car wash extra... Thank You...
Business response:
Thank you for the positive review. It's a pleasure to hear that you had a pleasant experience. We're glad to know that Danielle was able to assist you, being able to answer all of your and could add to your great experience. We look forward to seeing you again in the future.
Had a very pleasant and positive experience whenI brought in my 2012 Mini Clubman AW which I recently purchased used from a private owner. Mini of Monmouth treated me as if I just bought it from them! Service was awesome and Danielle Hickman's friendly and helpful advice and taking the time showing me all the "bells and whistles" was really terrific. It's great to know I can always go back and be completely satisfied this team will take the best care of my Mini!
Business response:
Thank you for the positive review, John. We're glad to know that our team provided you with outstanding service. At our dealership, our customers' satisfaction is always our top priority. It's a pleasure to know that Danielle, Kevin, and everyone made you feel welcomed right from the moment you walked in. Please don't hesitate to contact us if you have any questions, comments, or concerns. We look forward to seeing you again in the future.
Kevin, Went over and beyond. Thanks for all your help in getting my issue resolved. I felt at ease and confident on resolving the issue.
Business response:
Thank you, Anthony, for the great review. It's a pleasure to hear that Kevin was able to assist you. We're glad that your issues was resolved and that you had such a pleasant experience. We look forward to seeing you again in the future.
Scheduling, drop off and pickup with Kevin made simple. Its always fun going to the dealership because of the friendly atmosphere and the amenities available.. This place ROCKS!
Business response:
Thank you for the positive feedback. We're glad to know that you had such an excellent experience. At our dealership, our customers' satisfaction is always our top priority. We look forward to seeing you again in the future.
Danielle was the greatest. She made taking the car in for service so fast, easy and professional. I love this dealership! I would recommend it to all friends and the public.
Business response:
Thank you for the positive feedback. It's a pleasure to hear that you had such a pleasant car buying experience. We look forward to seeing you again in the future.
MINI has a 4.9 star rating with 1,122 reviews.
MINI is closed now. It will open tomorrow at 9:00 a.m.