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MINI
- Automotive
- Oakhurst, NJ
About this business
Location details
2127 Highway 35, Oakhurst, NJ, 07755, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I thought that they should have left me a message to what was exactly wrong with the car, and the fee. So then we could have had the car fixed sooner. Danielle was out of the office on Friday so I think Kevin was handling a lot.
Business response:
Thank you for taking the time to provide us with your feedback. We are very sorry for the inconveniences you experienced. If you would like to further discuss this matter please give us a call at 732-518-2253.
Scheduling service was easy and they helped accommodate my busy schedule. Drop off was quick and my car was easy for pick up at my requested time.
Business response:
Thank you for the positive review. We're glad to hear that you had such an excellent experience. Please don't hesitate to contact us if you have any comments, questions, or concerns.
I had a problem with my tire and they took care of me right away. They even showed me the problem while the car was on the lift. They didn't have to cover it since the issue could have been my fault but since the car was brand new they did- no questions, no arguing just a brand new tire and exceptional customer service from start to finish. That's why it's my 4th Mini from that dealership. I'd never go anywhere else!
Business response:
Thank you for the wonderful review. We are very glad to hear that you recieved such excellent service from our team. We appericate your loyalty to our dealership and we're pelased to know you love being part of the MINI family. If you have any comments, questions, or concenrs please don't hesitate to contact us. We look forward to seeing you again in the future to provide you with the same amazing service!
I have an "older" mini and this service team has always provided me with excellent service and set high standards for quality, when time is a concern they always do the best they can to meet your needs
Business response:
Thank you for the great recieve. We are glad to hear about the excellent service you recieved. At our dealership we strive to provide the best of care to every customers that comes in.
Check engine light came on. They got me in within 48 hours. Needed a sensor related. Noted that an axle seal was leaking as well, so, they let me know, and we had that fixed as well. Even though they had to order parts twice, I had my MINI back in 48 hours. And I got to drive a nice Clubman loaner too boot.
Business response:
Thank you for the great review. We're glad to know about the wonderful service you received from our staff. At our dealership, we always do our best to ensure our customers experience a stress-free environment and never have to worry about their vehicle while it's being serviced.
I had a tire emergency and needed a new run flat immediately. Kevin and the service department were on it, as always! They had me out of there in an hour, during the busiest time of the day. Thanks for saving the day!
Business response:
Thank you for the wonderful review. We're glad to hear that Kevin and the rest of our service center were able to fix your tire without any hassle. We always do our best to make every situation our customers come in with stress-free and pleasant. It's a pleasure to know that we could make the rest of your day a great one!
Bought a used Mini Cooper at another dealer the check engine light came on turns out the part was recalled and under warranty. Mini of Monmouth in Oakhurst took care of it with no problem. The next day picked up my car it drove like a beauty and they cleaned my car..in the future I know were to go.. Great Experience....
Business response:
Thank you for the positive review. We're glad to know that Danielle and the rest of our staff could make your experience with us so smooth and enjoyable. We look forward to seeing you again in the future.
I wasn't sure what to expect since this was my first time for service at Mini of Monmouth. It couldn't have been better. Danielle immediately took care of the paperwork as soon as I walked in, and as I waited for the service to be completed, she would keep me posted of the status. I found her and the rest of the staff to be very pleasant.
Business response:
Thank you very much for the wonderful review. We're so glad to hear that we could make your first time for service at our dealership so fantastic. We're happy to hear that Danielle went out of her way to make you feel comfortable and kept you up to date on what was going on with your vehicle.
Great service as usual. Every time I bring my MINI to get service, I will get a 'new car'. Not only check every part of the car, but also clean it entirely.
Business response:
Thank you for a wonderful review. We're so glad to hear about your excellent service.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.9 star rating with 1,122 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.