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MINI

4.6

About this business

Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more

Location details

3901 20th St E, Tacoma, WA, 98424, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.6864 reviews
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zack726's profile image
12 years ago

I touched base with Brad via cars.com and he got everything set up so when I came in I was able to just focus on the cars. Will was very helpful with that and then Diane helped me get all the financials sorted out. 

tpthrshr's profile image
12 years ago

There's just something oh so special about ordering a car vs. buying one off the lot. Our 2013 JCW is the third car we've ordered, but the best experience of three to date. I did a lot of my own research before I headed to NW MINI dealership. Created something like a dozen builds via the miniusa.com site and pretty much knew exactly what I wanted from the start. I visited both NW MINI and Seattle MINI dealerships. In my opinion, NW MINI is still outperforming Seattle MINI, especially when it comes to knowledgeable MA's (moto... read more

millardjc's profile image
millardjc 
12 years ago

We have owned our Cooper for almost five years. When we came in today, Graham asked the appropriate questions to find out not simply what it would take to fix the problem, but what it would take to make us truly satisfied customers. He took the time to explain several possible outcomes and then let us make the decision, which we very much appreciated. He was not just courteous, he was accommodating without having to be asked. He seemed to understand that our time was just as valuable as his and that our resources were not un... read more

hurschel's profile image
12 years ago

Rocky was accommodating, positive, patient, helpful, personable, and fun to work with. He loves the product, it shows, and it catches on! We came to buy a used car, but he showed us anything we wanted to look at, and we found the perfect new mini. I left with exactly what I wanted, and very much in love with my new car, as well as very well acquainted with it, top to bottom. I am so glad he was the first dealer to greet us at the door. The financing process was smooth and quick, and the cost very reasonable. I am a happy cus... read more

barbjacobson's profile image
barbjacobson 
12 years ago

Terry Soumis is patient, very kind, informative, fun, interactive. He was never pushy. He spent ample time with me in my decision-making and then going over all the features of my new MINI. I would highly recommend this man and Northwest MINI as a dealership. It was a great experience buying from them. 

quick4silver's profile image
quick4silver 
12 years ago

This is the second car I've bought from Rocky and he continues to provide stellar service determined to meet the customer needs while maintaining that feeling that he's part of the family. If you want someone who understands your needs and delivers as promised you have to talk with Rocky. I will continue to purchase and recommend Rocky as the representative to see if you need a MINI. Paul Gallegos 

jwhitlc's profile image
12 years ago

I cold called NW Mini in early June; Rocky answered the phone and answered all of my questions (plus the 2 subsequent calls). I then told him I couldn't order the car until the sale of our beach went through. 'When should that happen?' 'By July 1st, if all goes well.' I received a follow up call on July 3rd. Prompt, thoughtful, good send of humor, easy to reach, returns phone calls and e-mails promptly. 

deedra.oswald's profile image
deedra.oswald 
12 years ago

Robert cared about his customers satisfaction. This is a professional and classy dealership! I would recommend to all people to buy a MINI and buy it there! 

taco888's profile image
12 years ago

Mark was great! I would definitely ask for him! He was friendly and was very knowledgable. Mark made the buying experience a pleasurable one. Thanks Mark! 

Frequently asked questions about MINI

How is MINI rated?

MINI has a 4.6 star rating with 864 reviews. 

When is MINI open?

MINI is closed now. It will open at 9:00 a.m.