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2491 Aurora Avenue, Naperville, IL, 60540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Minor Check-In They always take excellent care of me at Bill Jacobs MINI, and today was no different even though my regular guy wasn't there. Mike Witkowski stepped up and gave me the same, if not better, service than I've had before - and that's saying something! Thanks, Mike!!
Business response:
Cedric, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service! Here's what I wrote in May, 2020... I first got to know Mitch and the service team at Bill Jacobs when out of the blue, my 2007 Mini (affectionately named Forrest, denoting his British Racing Green styling) seemed to have caught something like that nasty virus that's going around. Yes, there were so many symptoms that just appeared out of nowhere one day that they kept the Check Engine Light on bright and the computer flashing a multitude of never ending error codes. And all that with just 55,000 miles on him!... read more
Service Mike you where awesome! Thank you for servicing my car! Best customer experience I had in service!!
Mitch at MINI Mitch is my mini guy who sought my mini and has been taking care of my car. Service is always good, fast, accurate and very friendly. Never experienced any issues so far.
Excellent Experience! Looking for a second car we came across a mini that was super cute and we called in about it. Unfortunately it had been sold the day prior, but without even being asked our salesman, Jed, suggested another option and had it price matched. We were able to handle all our financing prior to even arriving at the dealership which is a blessing when shopping for a car with a four year old. The experience only got better once we came in to finalize the deal. Jed had the car waiting for us and walked us through... read more
Great dealership From sales to service I?m a very happy repeat customer at Bill Jacobs. Mitchell Shefveland is my service contact and he is fantastic to work with. Knowledgeable, courteous, and always available for consultation. When you find service like this you make it your dealership.
Mike in service Go see mike in mini he is great can’t say enough good things about my entire experience. My mini was clean and back on the road
Bill Jacobs Mini service review Mitch provided excellent and expedient service. My vehicle was serviced in 90 minutes.
Mike W Came in to have new tires installed, Mike took great care of me and got me in and out in a timely manner. Will definitely be a repeat customer.
MINI has a 4.8 star rating with 1,819 reviews.
MINI is closed now. It will open tomorrow at 9:00 a.m.