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MINI
- Automotive
- Jacksonville, FL
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
9881 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
"Never again!!" The service department lacks the expertise to diagnose and repair older BMW’s. I had the horrible experience of the service department’s failure to fully repair the brake system in a 2005 BMW X5. The hydraulic system was repaired but the mechanical system (pads, calipers and sensors) were treated like orphans from another planet. After three weeks of the service department’s failure to diagnose the problem, I took the vehicle to a garage that was knowledgeable and specialized in BMW repairs. Moreover, the ser... read more
"Service- BJ and Clem Myles " Service at BMW TOm Bush -Regency my car mr was taken in for service on March 29th and I was given a ridiculous estimate by of things that needed to be addressed. My specific complaint to the service advisories was never addressed normally I take my car to a different location but the were booked without any appointment for a couple of weeks. Once I need more work done I took it to the regular dealer and explained the initial complaint it was identified immediately. Clem Myles the service advisor... read more
"Cannot be trusted" Just say NO to Tom Bush! Definitely NOT TRUSTWORTHY! Don’t EVER trust them for your service needs. I won’t EVER again! Sad to say, but after two luxury cars and 15+ years of service with Tom Bush, I would give them zero stars if I could! Most recently I took my 528i in for an oil change, yes, an oil change. When I drove my car onto their lot it was driving well with no issues, I just needed an oil change. When I picked up my car it ran like crap. I called the service rep after pulling off the lot on my wa... read more
"POOR CUSTOMER SERVICE COSTS Me $$$$$" POOR CUSTOMER SERVICE COSTS Me $$$$$ I live in Cincinnati, Ohio and was interested in buying a 2011 Z4 from private owner near Jacksonville. Doing my due diligence, I wanted an inspection first, so I contacted Tom Bush BMW. Based on the “inspection”, I purchased the car. When the front brakes were replaced, my mechanic found around $6000 more of needed repairs including major cracks in both rear wheels, bent front right wheel, blown front strut and an oil pan leak to start. If these wou... read more
"terrible customer service " Dropped car off Friday morning they didn’t start on until Saturday afternoon, was not offered a loaner vehicle. Kristie Roderick has terrible customer service skills.
"Service is horrible " my experience with Tom Busch BMW wasn’t good and will not ever purchase another vehicle from the dealership....Never.....communication is horrible....commitments are made
"Easy buying experience!" Great deal and friendly and knowledgeable personnel made buying my 4 Series super easy. Good job, Abe and Sheila! When I need (!) a new BMW, I'll check with you guys first.
"Rude, disrespectful and condescending " I had one of the worst customer service experiences I’ve had. I Was lied to, spoken to rudely, disrespectfully and she was also condescending.
"Don't purchase the Maintenance Program...a waste!" I purchase a BMW Maintenance Program Upgrade Agreement when I bought my 550. About a month ago I took my vehicle to Tom Bush to get a new set of tires and asked about brakes because I had a message. I was told the brake pads weren't in limits to change on this visit. Almost a month later I got an engine oil change notice...so my spouse took the vehicle in for an oil change and I thought the brakes would be close. Magically my brake pads (4.5 now) were better which I thought... read more
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.1 star rating with 1,496 reviews.
When is MINI open?
MINI is open now. It will close at 8:00 p.m.