This profile has been claimed by the business owner or representative.
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
9881 Atlantic Blvd, Jacksonville, FL, 32225, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
"Never a good experience..I’m an African American... and I..." Never a good experience..I’m an African American... and I was just told that a have 75 miles a day on my car loaner..which means I can’t go to Miami or the ATL... I’ve always felt they were a little racist but Really....smh
"If I could give zero stars I would.. I have NEVER had a..." If I could give zero stars I would.. I have NEVER had a smooth transaction at this dealership. Tanner my service rep, was a complete joke, BJ the service manager is as well. Tanner wrote me a hand written STICKY note that they didn't replace a filter because they did have it. But he wanted to make sure that I knew he didn't charge me for it... Isn't that just standard? If you don't receive a service you dont' get charge for it.. Its not a favor or above and beyond ... read more
"Imagine going to buy a brand new MINI cooper, and having..." Imagine going to buy a brand new MINI cooper, and having the cops called on you. I rarely leave reviews, but I just had the most traumatic experience ever at the Tom Bush MINI dealership. I went Monday and met with Sheree Pivola, I could tell quickly that she was not fond of us. She didn’t seem to want to sell us a car, we seemed to be more of an inconvenience to her. After leaving that day because I was waiting on another car to come in the next day, I came back ... read more
"I have a 2003 BMW 5 series! My speedometer never moved..." I have a 2003 BMW 5 series! My speedometer never moved past 0 which I was later told it was cause by faulty transmission module my complaint was verified and the Codes for this issue was presented in the Description of Service and Estimate ! We all were on the same page and that the issue at hand will be resolved. So my payment was processed ! When I left the lot I noticed the same issue proceeded to occur and I was very confused! Me understanding that BMW should be... read more
"Dont waste your money with Tom Bush BMW. I now have spend..." Dont waste your money with Tom Bush BMW. I now have spend over $15k in repairs because Tom Bush didn’t do good inspection. Only excuses. See other comments from unhappy customers
"Hi I have a 2016 Mini Cooper and I’ve been taking my car..." Hi I have a 2016 Mini Cooper and I’ve been taking my car to Tom Bush Mini Cooper since I bought it in February of 2019 and ever since, all I’ve had is a terrible, awful experience with their service department. the first couple months I had my car everything was really good, then my check engine light came on. when I took it in for the light they told me that it’s nothing/they couldn’t find anything, so I took it home and it seemed fine it didn’t come back on. In ... read more
"Service advisor didn’t communicate" I went in for an oil change, tire rotation and balance. They were also going to “check” my battery. No prices were discussed with me. They gave me a very nice loaner car and staff was friendly; however, when I arrived, which was at closing time, I received an outrageous bill for 904.00. I was charged for an alignment and new battery without my consent. I called and left a message for service manager the next morning. I received a call late that afternoon and was told they would look into ... read more
"Service Department Remains Awful" Came in for a scheduled oil change. My advisor, Arsen, told me to expect 1h to 1h15min. Nearly 1h45min later, I finally look outside and see my car sitting there out front, presumably finished. I asked someone outside “is my car finished?” and he says “who is your advisor?” I say “he’s not at his desk”. He finds my keys on my advisor’s desk and apologizes because “he must be at lunch”. I don’t know why he couldn’t have just asked someone to cover him while at lunch so I wouldn’t continue wa... read more
"BMW first annual service disappointing " Car was in for the first annual maintenance. I did have a loaner, but they had my car for over 4 1/2 hours. I tried to get a hold of someone between 12 and 1 PM and couldn’t get anyone including the receptionist on hold twice eventually hanging up. I also don’t understand why my salesman would not want to take three minutes of his time and meet with me to see how the lease ownership was going. I guess he doesn’t want repeat business.
MINI has a 4.1 star rating with 1,496 reviews.
MINI is open now. It will close at 8:00 p.m.