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MINI
- Automotive
- Monrovia, CA
About this business
Why Mini PREMIUM TECHNOLOGY IN ITS PLACE. AT YOUR FINGERTIPS. Easy-to-use performance, entertainment and communication technology at your beck-and-call via the intuitive MINI Connected system. Whether you're trying to plug into the world around you with traffic, weather and location updates, or trying to get away from it all by listening to Spotify® and hammering through different driving modes, you can enhance your ride with the push of a button. DRIVE IT AND YOU WILL UNDERSTAND. To put it simply, driving a MINI isn't l... read more
Location details
1451 South Mountain Avenue, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
"Warranty for Rotors and Brake pads were DENIED!" My claim for an extended warranty on my front rotors and brake pads were denied. My 2014 X1 with 41,700 miles shakes when I step on the brakes at 60 mph. Service personnel Mr. Ryan Thay blamed it on my driving habits. That for me is an escape clause! I have a 2014 Subaru wagon with the same mileage and I never had this problem. The same goes for my older Honda SUV. So does it mean that Subaru and Honda have better OEM rotor and brake supplier than BMW? I paid $2,595.00 for th... read more
"Maintenance service" First time at this place. My visit was positive. Have good service from the first to the last person I dealt with. Matthew Clark was corteous and helpful. I only have one concern/suggestion: update the phone charging kit. Another patron and I couldn’t charge our phones. I addressed this issue to one of the ladies behind a desk and she just said I don’t know, that’s all we have.
"Service" I Always bring my cars to Matt in Service Department he's Great will help you out. Quality work performed and they don't perform unnecessary services
"Outcome Unsure" Took car for air conditioner/seat alarm. Picked up car, no one gave report of work done? They gave me my keys after 1hour wait!
"Mini of MOnrovia didn't fix my car right!" I have been taking my 2014 Mini Clubman to Mini of Monrovia for more a year now. I brought it to them on Monday, Oct. 8th, 2018 because of a noise that has progressively gotten worse since they repaired it in July. I met with a mechanic named Kevin. He took me in my car for a ride to discover the problem. Within 1 minute of driving still on the lot at Mini, Kevin determined that a plate on the rear side of my right front wheel was rubbing. He took a hammer and a screw driver and ta... read more
"Aaron Burkard " went in for simple oil change and was alerted to other repair needs . Aaron Burkhard was very attentive to customer concerns over costs and timeliness of return of vehicle for usage and created an experience where the car was fixed and i did not feel that i was gouged or taken advantage of . have worked with Aaron in past on more serious repairs and he has always had the customers interest at heart
"DON'T RISK YOUR LIFE. MATT CLARK IS A CROOK" DON'T RISK YOUR LIFE OR YOUR CAR!!!!! MATT CLARK IN SERVICE IS A CRIMINAL. NEVER in my life have I been so insulted. I took my car in for normal recall service....A service that was botched...and the way I found out it was botched, is when my car ran out of gas on the 10 freeway and my fuel gauge was showing HALF FULL...I legitimately almost got slammed by a Semi truck going 65 mph and DIED. I then had to have a 2 hour conversation while in the middle of an onramp island with car... read more
"First time experioence was not a good one. " Service person was not entirely helpful. I had to call form status of my car, which was her job. Car promised in 4 hours, then 2 days, then one day. No explanation. When I picked up car I asked for sometime to go over what they did to car and was not helped. Cashier pointed her finger over to the service area and told me to go there. I was so upset I just left. I went to return my loaner car and she just took the keys and said thank you. Did not ask where I put car, if I crashed ... read more
"Way to expensive" For what they did-change oil, replace plugs, replace filter, run diagnostice check, and labor $890. I asked what their labor rate is and they said $166 per hour. They must have had a couple of lawyers working on my car. Oh, I forgot, they checked the tire pressure but didn't rotate the tires.
Frequently asked questions about MINI
How is MINI rated?
MINI has a 4.5 star rating with 1,315 reviews.
When is MINI open?
MINI is closed now. It will open at 9:00 a.m.