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Mountainside Fitness
- Gyms
- Phoenix, AZ
About this business
Location details
2655 W Carefree Hwy, Phoenix, AZ, 85085, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 11:00 p.m. | |
| Tue | 4:30 a.m. to 11:00 p.m. | |
| Wed | 4:30 a.m. to 11:00 p.m. | |
| Thu | 4:30 a.m. to 11:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
This is one of the best locations! The space and placement of the machines is perfect to get a great workout in and not feel like someone else is training on top of you. The childcare is my most favorite part about this location Melissa is the best and provides the best care for my kids. Super clean gym!!
Whether you're a fitness enthusiast or just starting out, Mountainside Fitness on Carefree Highway is an excellent place to break a sweat. I've visited several Mountainside locations across the valley, and this one stands out as my favorite. What sets it apart for me is the fact that they've kept a couple of older machines that I haven't seen at any other Mountainside or gym in the valley. Aside from the equipment, the gym is always spotlessly clean, and the staff are incredibly friendly and helpful. Their welcoming attitude... read more
I was out of state and asked to place membership on hold. They said no. Has to be someone in person. Asked them to cancel my membership. They said no, has to be in person. Credit card expired. They continued to charge me, mind you I have not used their services and I was out of state. Sent me to collections.
No complaints, always clean and friendly staff members. Love the classes they have to offer!
After I moved out of state they wouldn't let me cancel my membership over the phone. I had to fly all the way back to Phoenix to cancel it a few months later after contacting them multiple times and they charged me a past due balance. This is the most ridiculous policy I've ever encountered from a business. I mean even the most worthless subscription programs I've ever signed up for have at least let me cancel over the phone.
FANTASTIC NEW LOCATION!!! Always clean and very helpful staff!!! All the amenities are as good as it gets!
Less than zero customer service. I started a membership and paid the premium plus $15 a month to have unlimited use of the massage chairs. Long story short it is not unlimited use it's 10 , 15 minute uses and then the machine blocks you and tells you to upgrade your package again. You also cannot use your unlimited massage more than once a day. The customer service was kind however, they had no clue why the unlimited massage was limited. I didn't even have my membership for 30 days, went to cancel it and was shocked that the... read more
Bad customer service. Don't get me wrong, some of the staff seemed nice, however I was turned away when I tried to use their free 5 day pass on my first time visiting. They said I wasn't a "serious potential new member." I am a college student who works out all the time, and since it's winter break they said they didn't think using a free pass was fair as I would just go back to school and not go to mountainside anymore. I was seriously considering purchasing a pass for the rest of break as well as this summer as they have g... read more
Great amenities and their childcare option is awesome. The kids love to go to the gym while mom and dad workout. Highly recommend!
Frequently asked questions about Mountainside Fitness
How is Mountainside Fitness rated?
Mountainside Fitness has a 4.5 star rating with 850 reviews.
When is Mountainside Fitness open?
Mountainside Fitness is open now. It will close at 11:00 p.m.