Mountainside Fitness

J T. 

on Yelp

4 years ago

I was in the Scottsdale and Shea location on 6/30 as a guest on my boyfriends membership. When I arrived on 6/30 the daycare attendant was covering the front desk and informed me she did not know what she had to do to complete the guest pass. She had me fill out a form and took a copy of my drivers license to get me going for a guest pass. There was no follow up on a guest pass after my gym visit that day, instead I received a voicemail urging me to sign up for a membership the same day as my first visit. I returned today, 7... read more

D W. 

on Yelp

4 years ago

BE WARNED! So here's an update! Where to begin, have tried to cancel this stupid membership so many times. Only to receive several texts from management (each month), always playing coy and innocent, but never apologetic. I cancelled this membership in December, 2020, in person at the Ice Den location. I visited their gym prior to their shut down, and advised them that I was canceling. I didn't live in Scottsdale, was there for a work assignment. Since then, I've sent them a text every month advising them that I had cancelle... read more

Dave T. 

on Yelp

4 years ago

Worked with Dylan K. He was AMAZING! He did everything he said he would do and more. From fitness, nutrition and just being a good guy. If there we 100,000 personal trainers like Dylan K. in this country we wouldn't need healthcare. I can see the vein in my arm. I haven't had that since college. My wife looked at me with that twinkle in her eye again. I like that. I feel better, eat better sleep better. My workouts are more intense and they don't take as long. His meal prep advice saved me even more time. I don't write revie... read more

Ej M. 

on Yelp

4 years ago

Great workout facility, joint a week ago and I am really loving it, the staff is super friendly and the prices are right. Not too crowded as well!! 

Angelina C. 

on Yelp

4 years ago

Fun Zumba Glow Party and instructors who stick around to say hi and thank you afterwards. 

Chris P. 

on Yelp

4 years ago

It's problematic when you come into a community, make a gym a quasi-day care so that you have the ability to milk more people out of their money, and then revert to corporate when you hit membership fees. Let me tell you, GREAT business model! I signed-up for month-to-month specifically to avoid the hassle of membership tiedowns only to find out that you still end-up being charged when you ask to put your membership on hold without a courtesy call to see if you want to continue. I mean, we were in the middle of a stinking pa... read more

Bill C. 

on Yelp

4 years ago

Did anybody else try to cancel but MountainSide wouldn't let you? WARNING- READ THE FINE PRINT. I tried to cancel my month-to-month membership LAST month and they still charged my card THIS month. When I told them that I cancelled they told me if I still needed to update my card on file for the payment for this new month. Did I do something wrong? Nope, it's just their cancellation policy has to be a certified letter if you are out of town. I wish I would've known that when I signed up... probably in some fine print somewh... read more

Haley S. 

on Yelp

4 years ago

Absolute awesomeness! This place is amazing all the employees are awesome and all rules considering covid are enforced. Super safe clean facility 

Bryce C. 

on Yelp

4 years ago

After living in multiple major city's and being a member at many different gyms I can say with supreme confidence this location and the Mountside franchise is THE BEST. I simply can't say enough positive things about the staff at this location. The employees that greet you when you walk through the door are always friendly and helpful. The general manager James not only knows me by name but it seems as if he knows every member in the gym by name. Even with the challenges Covid presents he goes above and beyond to meet the me... read more