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Mountainside Fitness

4.2

About this business

Location details

11611 E Sahuaro Dr, Scottsdale, AZ, 85259, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 11:00 p.m.
Tue4:30 a.m. to 11:00 p.m.
Wed4:30 a.m. to 11:00 p.m.
Thu4:30 a.m. to 11:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.2631 reviews
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Haley S.'s profile image
Haley S. 
rating
4 years ago

Absolute awesomeness! This place is amazing all the employees are awesome and all rules considering covid are enforced. Super safe clean facility 

Business response:

Hi, Haley, Thank you very much for your rating! We are glad you had a pleasant experience. Thanks, Mountainside Fitness 

Bryce C.'s profile image
Bryce C. 
rating
4 years ago

After living in multiple major city's and being a member at many different gyms I can say with supreme confidence this location and the Mountside franchise is THE BEST. I simply can't say enough positive things about the staff at this location. The employees that greet you when you walk through the door are always friendly and helpful. The general manager James not only knows me by name but it seems as if he knows every member in the gym by name. Even with the challenges Covid presents he goes above and beyond to meet the me... read more

Business response:

Hi, Bryce. These words go a long way, it motivates us to work even harder, thank you for the review! Thanks, Mountainside Fitness 

Jason R.'s profile image
Jason R. 
rating
5 years ago

I was under contract with Mountainside Fitness, I paid on time, and in-full every month. When my contract was over, I stayed month to month with them, and continued to always pay on time, and in-full every month. My problem with this company is that I wanted to cancel my membership, and I expressed this through email and text messages several times. For almost two months I was told that I had to cancel in-person, which makes no sense at all, being that I am no longer under contract. What they did not tell me was that they we... read more

Business response:

Hi Jason. We're going to message you to get more info! 

Ashlee O.'s profile image
Ashlee O. 
rating
5 years ago

My husband and I since Mountainside reopen on Aug 27th have been trying to cancel our memberships due to our 3-year-old daughter's health and covid. they wanted us to go in person or have someone sign a document to handle it. we are still and have been since March in our house. We also have no family out here due to us moving here a few years ago. we ended up ordering stamps and sent them our signatures to cancel. All to be told we needed to pay for September and October to get in closed. fast forward to now I've been emaili... read more

Business response:

Hi Ashlee. We're going to message you to get more details to remedy this! 

Matt S.'s profile image
Matt S. 
rating
5 years ago

Love mountainside fitness! Place is clean, and the staff are terrific. Special note, Joey is the best trainer I have ever worked with hands down. Check him out if you want to get in shape, gain strength and learn what it takes to be fit. 

Jill L.'s profile image
Jill L. 
rating
5 years ago

Very disappointed in the concern for safety during Covid-19 and enforcing Maricopa County guidelines. Members who disregard wearing masks or intentionally wear them incorrectly (ie not covering mouth AND nose) are welcome without repercussions (specifically repeat offenders)! We will not be returning, even post -pandemic 

Sasha C.'s profile image
Sasha C. 
rating
5 years ago

We love being able to go to Mountainside Fitness even during COVID and appreciate the safety precautions they are taking. Joey is our personal trainer and is the absolute best! In addition to being just a great person, we were out of the gym for a couple of months when everything had to shut down so when we came back we were out of shape and he kicked our butts back into shape in a month! We still have a ways to go to reach our goals but the transformation even in a month after being fairly sedentary for a couple of months i... read more

Mindy W.'s profile image
Mindy W. 
rating
5 years ago

Pretty disgusted that the annual fee they charge to all members ON TOP OF THE MEMBERSHIP we already pay is withdrawn WITHOUT ANY NOTICE. Seems to me, it feels as tho you want to make up for the fact of being closed the last few months *** Not your fault but not our fault either*** And every year you used to send out emails ,mail ,etc and all the sudden you just reopened and bam already an annual fee on top of our monthly fee! I think that is pretty cruddy to do without notice! When I called and spoke to the manager at the In... read more

Pervez S.'s profile image
Pervez S. 
rating
5 years ago

Been a member since 2017 and used to love this gym but when I asked to cancel in march they didnt. Have sent many emails since may but they want you to come in and do it in person. They have no regard for members and their health or if you dont want to risk going there. I have written review on google but the guy responded back saying they will cancel which never happened. Someone should take them to court for harassing customers who have declined their service and availed no service but are being forced to retain membership... read more

Frequently asked questions about Mountainside Fitness

How is Mountainside Fitness rated?

Mountainside Fitness has a 4.2 star rating with 631 reviews. 

When is Mountainside Fitness open?

Mountainside Fitness is closed now. It will open at 6:00 a.m.