Mountainside Fitness

Jenny B. 

on Yelp

5 years ago

I'm really disappointed in Mountainside Fitness. I'm disgusted about how they are prioritizing money over health during this COVID-19 crisis. I have asthma so the last place I want to be during a global pandemic is amongst other people and public places. In order to cancel my membership, they are demanding that I either go in-person to a location (which creates a risk that I can be infected) or wait in line at the post office to send a certified letter stating my cancellation, again risking my health. It's like they literall... read more

Paul R. 

on Yelp

5 years ago

I caught one of the trainers stealing money out of my wallet,I left behind their desk.When I told management,they told me to never bring my wallet to the gym. 

Phil L. 

on Yelp

5 years ago

I have been working out at gyms for over 30 years and I have never been to a better one than Mountainside Fitness. They keep it clean and orderly everyday, but especially now with the coronavirus pandemic. While other gyms have closed, Mountainside has full time crews constantly cleaning equipment and keeping it tidy. This is much appreciated since exercise and staying healthy is extremely important at this time. While I have been mostly shuttered in, working out is the only thing that keeps me sane. I don't know where I wou... read more

DW S. 

on Yelp

5 years ago

UNBELIEVABLY they refused to "pause" my membership over the phone and insisted that it was company "policy" to force me to go into their location DURING the quarantine of the pandemic Cononavirus! When I went in they'll only pause it for 30 days max and then force you to come back in if you want it frozen for another 30 days. Why a gym I'd even still open right now, let alone counting on people to be too afraid to have to go in personally, just so they can keep collecting dues is almost criminal in my opinion! This local AZ ... read more

Kevin Z. 

on Yelp

5 years ago

Is Mountainside Fitness waiting for EOS to bankrupt them before they lower their outrageous membership costs? Why do I need to pay for aerobics and basketball and other items when I never use them? 

Edward K. 

on Yelp

5 years ago

Been a long time member at Mountainside Fitness Shea location. The staff does an amazing job with managing the high volume of members. Lately, there has been an increase of younger kids in the fitness area and locker rooms that have created a negative impact at the fitness center. Such as using foul language (they have no clue to the meaning of the words that are being said), along with trashing the men's locker/restroom. Hopefully management can step in and attempt to get control of this issue before it becomes a greater p... read more

Brutus D. 

on Yelp

5 years ago

Not super impressed. Crowded with teenagers. Equipment was ok but only 2 squat racks. The only TVs in the cardio area are the screens built into the cardio machines that are just too damn close to see. 

Kathy A. 

on Yelp

5 years ago

So had to write an update....and it is even better!!:) Not only do I still love the cardio equipment, towel service, and steam room:) but love the energy and vibe this gym always has! Not to mention is always so clean....can't say enough how important that is compared to other places I have been. Every single person that works the front desk is always so professional and nice. I have been lucky enough to have had Nick help me with my account and he is just simply the nicest guy ever:) GREAT GREAT people skills. and also a ... read more

James S. 

on Yelp

6 years ago

My wife and and I have been members of this facility for 15 years. I can't understand why it takes so long to repair equipment when it goes down. Currently, there are at least 4 pieces of equipment that haven't been operational for 2-3 weeks! The facility is not very clean. I never see any attendants wiping down equipment or vacuuming. Men's locker room is dark and dingy. This facility needs a major upgrade. It does not reflect properly on the upscale neighborhood where it is located.