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Mutual of Omaha Mortgage

4.9

About this business

Location details

10740 Nall Ave, #115, Overland Park, KS, 66211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.95,267 reviews
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polleyrma's profile image
polleyrma 

Verified by Mutual of Omaha Mortgage

7 years ago

Great service and very dependable. I would recommend this Loan Officer to assist in future loans and requirements. He was Always available. 

Robert B.'s profile image
Robert B. 

Verified by Mutual of Omaha Mortgage

7 years ago

Most patient person we had through this whole process! He took the time to explain the answers to questions we had. We weren't pressed to buy a home, He stayed engaged with us for a lengthy period of time until we found "the right home". 

Business response:

Bob, we appreciate you sharing your experience working with Matt and the nbkc team! Brian Unruh, CEO 

Travis S.'s profile image
Travis S. 

Verified by Mutual of Omaha Mortgage

7 years ago

Found Rob at Costco Mortgage and it was a great experience. From him immediately calling us to the final closing (which closed earlier in our situation), he was there step-by-step, available to reply to any questions we had virtually anytime. I'm not one to take customer service lightly and if you're like that too, call Rob. 

Business response:

Travis, we appreciate the terrific review! Brian Unruh, CEO 

Beala4's profile image
Beala4 

Verified by Mutual of Omaha Mortgage

7 years ago

I would not have been able to buy a home without Matt's help. He answered all my questions and kept me updated all along the way. When I mentioned I wanted to close early if possible, he did everything on his part to make that happen, and I closed a week early. I will be contacting Matt again the next time I buy a house. 

Business response:

We're glad to hear everything went smoothly, closed early, and we appreciate the recommendation of Matt and the nbkc team! Brian Unruh, CEO 

user3489015's profile image
user3489015 

Verified by Mutual of Omaha Mortgage

7 years ago

Ryan Pichardo continues to be an Outstanding Person to work with!!!! Without question, Ryan again provided a great buying experience. He is honest, professional, and responsive to three qualities most customers want. He leads with his best in both the price and the service he provides. He allows you time to make decisions by presenting you your options early in the process, so you do not feel pressured to make a decision on the spot. Anything he said he provided written documentation to support it, and he took the time to an... read more

robb16's profile image
robb16 

Verified by Mutual of Omaha Mortgage

7 years ago

I am very pleased with my refinancing experience. From start to finish, the process was very timely and the people were very professional. I would highly recommend Ryan and his company. 

Lizzie442003's profile image
Lizzie442003 

Verified by Mutual of Omaha Mortgage

7 years ago

Robert was extremely professional, responsive, and dedicated to the best customer service. This was my first house buying experience and I took a VA Loan. I honestly think I chose the best lender and loan officer out there. I would never use anyone else if I buy another house in the future. He will respond to any and all questions on any day at any time. He is dedicated to customer satisfaction. 

Business response:

Congrats on your first home! We're so thankful for the opportunity to help with your VA loan and truly appreciate your sacrifices for our country. Brian Unruh, CEO 

pasallison's profile image
pasallison 

Verified by Mutual of Omaha Mortgage

7 years ago

As the process was long distance, my contact provided multiple pieces of contact information, was promptly responsive to questions that I posed and provided clear instructions through every step of the process. 

Mike S.'s profile image
Mike S. 

Verified by Mutual of Omaha Mortgage

7 years ago

I had a good home buying experience with MLOA, and Jeff Smith. Jeff was helpful, friendly, and very easy to talk to. He was always easy to get in touch with when needed, even on his personal phone on the weekend or evenings. My agent or I could contact him and he would create new pre-approval letters tailored for various offers on short notice. When IT (e-mail) communication issues occurred he would use his personal e-mail address if needed.The MLOA website was easy to work with, including uploading and e-signing all the req... read more

Frequently asked questions about Mutual of Omaha Mortgage

How is Mutual of Omaha Mortgage rated?

Mutual of Omaha Mortgage has a 4.9 star rating with 5,267 reviews. 

When is Mutual of Omaha Mortgage open?

Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.