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Nature2 Spa Stick Mineral Sanitizer W20750
About this business
Counterfeit product As described on a manufacturer's "Consumer Alert" dated 11-08-2018, I believe this item to be a counterfeit product with unknown ingredients. As described on the 'Alert' notice, this item is a darker shade of yellow, lacks a tooling mark, and lacks a date code stamp; although the product and the packaging look nearly identical.
Stick with the stick that doesn't have to stick! I usually buy the blue ones that just sit next to your filter in the intake. This one required some little post and was supposed to go up inside our filter. It's a total wasted of time and super frustrating as it kept dropping out of the filter (note: it doesn't stay on the lip inside the filter) and jammed it up so I couldn't screw the filter down into place. Just stick with the blue guy! :-)
Packing Packages were destroyed. Product seemed to be fine
Stick extension sucked by pump Stick extensions can become loose and could damage pump not to mention nightmare to recover the stick.
Business response:
Hello Amazon Customer, We are sorry to hear that you've experienced issues with your Nature2 Spa Stick and we'd like to help! Please email your contact information to feedback@zodiac.com, and a technical support representative will reach out to you. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
May destroy your pump The product has a defect when using the extension, which is highly breakable, sending a large piece a plastic in the pipes that can block the pump. The customer service told me that this never happened but the guy who fixed my spa told me it was frequent. Good idea product that needs serious improvement.
Business response:
Dear Phil's, We are extremely sorry to hear that your Nature2 Spa stick did not meet your expectations and we'd like to help. Customer support and product quality are top priorities here at Zodiac, and nothing less than the perfect pool experience will do. Please email your contact information to feedback@zodiac.com and a technical support representative will reach out to you. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
One Star Bromine chemicals broke down contents and turned my water yellow
Business response:
Dear Darin, Thanks for sharing! Your opinion matters to us. We want you to feel confident that Nature2 Express is working. Are you replacing the Nature Express cartridge every six months? If more time passes than that, the Nature2 mineral cartridge can begin to lose its effect. If you are replacing the cartridge regularly and still feel that you are using too many chemicals, it's best to consult with a pool professional or to conduct a water test to determine how to best balance the water. For help finding a pool professiona... read more
Where’s the effectiveness of this product? Installed this on Saturday with only 350 gallons of balanced water and a newly cleaned filter in my spa. By Wednesday the water was a hazy green, filter runs automatically for 10 minutes every 3-4 hours. Waste of money.
Business response:
Hello MACSGTI, We're sorry you are having difficulty balancing your water chemistry while incorporating the Nature2® Spa Stick. It's important to ensure you follow the proper activation procedure as outlined in the manual which includes a chemical superoxidation or shock treatment with chlorine. You must also follow the low-chlorine recipe which pairs Nature2 Spa with a non-chlorine oxidizer (MPS) and then test for appropriate MPS levels using MPS test strips. Here is a link to the product manual that includes more details: ... read more
No rebate available! I just tried to get the rebate and Zodiac support said that there is no rebate! I have not used the product yet but this is false advertisement! Probably will spend the additional 10$ to by the Jacuzzi brand!
Business response:
Dear Scuba Man, We apologize for any confusion. The promotional image that was posted on this product page was removed by the Seller. The current Nature2® rebate applies to Nature2 Pool Mineral Cartridges only. Details about the active Nature2 Rebate promotion and qualifying cartridges are available on the Nature2 website here: http://go.zodiac.com/nature2-rebate We also contacted you personally about your experience and haven't heard back from you yet. Please email us at feedback@zodiac.com to discuss this with us further. ... read more
New item but looked used Box was open and taped. The stick looks like it has been used before. Will likely return.
Business response:
Hello Alohaor, We are sorry you experienced issues with your online purchase, and unfortunately, we can not exchange products on their behalf. We suggest reaching out to the online retailer regarding your experience. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Frequently asked questions about Nature2 Spa Stick Mineral Sanitizer W20750
How is Nature2 Spa Stick Mineral Sanitizer W20750 rated?
Nature2 Spa Stick Mineral Sanitizer W20750 has a 4.5 star rating with 1,687 reviews.
When is Nature2 Spa Stick Mineral Sanitizer W20750 open?
Nature2 Spa Stick Mineral Sanitizer W20750 is closed now. It will open tomorrow at 9:00 a.m.