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Don’t waste your money Worthless. Still fighting to keep my hot tub clean.
Business response:
Hello Michael, Thank you for your feedback. Our technical support team is here to help, and can be reached at (800) 822-7933. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
The zodia stock was intact The package were my zodiac spa stick was contained was destroyed. Good thing the stick was not destroyed
Business response:
Hello Eric, Thank you for your reply. We recommend reaching out to the online retailer regarding the packaging for your spa stick. Best Regards, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac product
Was hopeful, not working for Intex inflatable spa So badly wanted this to work. Our inflatable spa is inside, so it should be even easier manage. Before we began to use, took sample of our water to the pool store to get it perfect before using this stick, per directions. Made sure it was stable and balanced, then tied a string to the control unit, placed the vented part of the stick directly in front of the water output. Hasn’t helped a bit. If anything, I seem to need chlorine more frequently. I’d return it, but it’s a hass... read more
Business response:
Hello A Mother's Logic, We are sorry to hear that you experienced issues with your Nature2 spa stick, and we'd like to help! For immediate assistance please reach out to our technical support department at (800) 822-7933. If you prefer a call back simply email your contact information to feedback@zodiac.com, and representative will reach out to you. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Bought two of these and both appear used, and ... Bought two of these and both appear used, and boxes have been opened. No instruction manual (referred to on box) were included.
Business response:
Hello Georgek950, Thank you for your feedback. We are sorry to hear that you had a poor online retail experience. We suggest reaching out to the seller to request an exchange of your damaged product. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Not Happy! Don't know what happened but boxed was taped up and the charcoal from the filter was all over the place inside the package. Not Happy!
Business response:
Hello Amazon Customer, We are sorry that you are not happy with your online purchase. We suggest reaching out to the retailer and sharing your experience with them. If they are unable to help you, please reach out to our warranty department at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Works for months really helps keep water clear Still using this same item in hottub Purchased months ago
Ordered two. Both packages had been previously opened and ... Ordered two. Both packages had been previously opened and both were missing the instructions. One had the reminder sticky. One was missing an extender, but I didn't use it, just dropped both inside the filters. Waiting to see how well they work.
Business response:
Hello D.J., Thank you for your feedback. We are sorry to hear that you had a less than desirable online retail experience. We suggest reaching out to the vendor regarding the condition of your spa stick. If you require assistance with the quality of your product please reach out to us at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Less dichlor = less offensive smell. I use this in a hot tub along with an ozone generator, weekly dichlor shocks, and per-use MPS. I find that I do have to futz with the testing and chemical addition quantities more than other people I know who use bromine or chlorine-only systems. However, I much prefer the quality of the water using the Nature2 mineral cartridge. There is essentially no chemical odor once the weekly shock burns off and the water doesn't feel like a public pool. One concern I have is that the cartridge is ... read more
We couldn't figure out to install it. We followed ... We couldn't figure out to install it. We followed the directions but when we checked the chemicals a few days later there was no bromine. We went back to the tablets. It was more of a pain to us.
Business response:
Hello Maureen, Thank you for your review. We are sorry to hear that our product did not meet your expectations. In the future our technical support department will happily assist you, and can be reached at (800) 822-7933. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Nature2 Spa Stick Mineral Sanitizer W20750 has a 4.5 star rating with 1,687 reviews.
Nature2 Spa Stick Mineral Sanitizer W20750 is closed now. It will open tomorrow at 9:00 a.m.