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Was hoping for more. Not what I expected,simple shocking and clairfier works better.
Business response:
Hello Amazon Customer, Thank you for your feedback. Customer satisfaction is a top priority to us at Zodiac and we'd like to better understand your experience with our Nature2 Spa Stick. Please email your insights to feedback@zodiac.com. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Product doesn’t work I shook the product, as instructed, and installed it in my hot tub. I am using as much (if not more) chlorine than ever. This does nothing. A waste of money!
Business response:
Hello Margaret, We're sorry you are having difficulty balancing your water chemistry while incorporating the Nature2® Spa Stick. It's important to ensure you follow the proper activation procedure as outlined in the manual which includes a chemical superoxidation or shock treatment with chlorine. You must also follow the low-chlorine recipe which pairs Nature2 Spa with a non-chlorine oxidizer (MPS) and then test for appropriate MPS levels using MPS test strips. Here is a link to the product manual that includes more details:... read more
Rebate is bogus There is no serial # for this product so rebate submissions are null and void. Complete false advertising. Returning the product due to the deceptions...
Business response:
Hi Steve, We apologize for any confusion. However, the W20750 Nature2 Spa Stick does not currently qualify for the promotional rebate. The qualifying cartridges are listed on this web page: http://go.zodiac.com/nature2-rebate As for the serial number required for the Nature2 pool cartridge rebate, the serial number requirement has been removed from the submission form. We hope this information was helpful. Again, we're so sorry for any confusion you may have experienced. All the Best, Zodiac Pool Systems Manufacturer of Jand... read more
Awful!! Created a pink ring around my spa! It left a pink stain around my spa. Once I removed it and replaced it with another brand, the pink scum left too. Water was not clear either. I'm so glad that it didn't permanently stain my spa. Complete fail on this product.
Business response:
Hello Wendy, We're sorry you had water balance issues when using your Nature2 Spa Stick. Did you carefully follow the low-chlorine recipe outlined in the product manual? Click here to reference the manual: https://www.nature2.com/~/media/zodiac/global/downloads/tl/tl-2700.pdf If you followed the proper steps in the manual and still had issues, we'd like to speak with you to discuss your experience. Please email more details and your contact information to feedback@zodiac.com. Thank you, Zodiac Pool Systems Manufacturer of Ja... read more
Empty cartridge, This is a con do not buy What a joke. This does NOTHING do not recommend
Business response:
Hello Cheryl, We're sorry to hear about your experience. We suggest reaching out to the online retailer regarding your purchase. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
One Star returned.
Business response:
Dear Andrea, Can you please tell us more about your experience at feedback@zodiac.com? We'd appreciate any additional insights. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
I would not recommend it. Useless, not happy with it, it did not work, waste of money
Business response:
Hello Angelino, Thank you for your review. We're sorry you experienced issues with your SPA stick. In the future we are here to help, and can be reached at (800) 822-7933. Thank you, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
... are buying this thinking that the rebate is a good one, think again If you are buying this thinking that the rebate is a good one, think again. There is no rebate and is a lie! A complete waste of time!
Business response:
Hello Tracy, Thank you for your reply. We suggest reaching out to the online retailer regarding the advertised rebate on their site. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
USED SOLD AS NEW Put a new stick into my jacuzzi two weeks ago, and now my jacuzzi needs to be emptied and refilled. Wondered by the box was all broken and taped back together. Think I got used sticks. Guess that's why they were so cheap. INCREDIBLY DISAPPOINTED and now it's too late to return them.
Business response:
Hello Jacquelyn, Thank you for your feedback. We are sorry to hear that you experienced issues with your product, and we suggest reaching out to the online retailer regarding the damage to your spa stick. All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products All the Best, Zodiac Pool Systems Manufacturer of Jandy, Polaris, and Zodiac products
Nature2 Spa Stick Mineral Sanitizer W20750 has a 4.5 star rating with 1,687 reviews.
Nature2 Spa Stick Mineral Sanitizer W20750 is closed now. It will open tomorrow at 9:00 a.m.