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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company aggressively promotes other services like whole house wash and dryer vent cleaning. They told me my gutters need realignment, but refused to do it. Instead, they suggested complete replacement.
Not thorough with cleanup.
They did the worst work of any gutter cleaners we have ever used or heard about. They used blowers to remove the debris, leaves, and seed pods from the gutters. They did not bag any of those things from the gutters. Instead, they blew all of them on our grounds, deck, and walkways. I now have to hire another gutter cleaner to clean up the mess they made.
They did not do the tune-up required, which I asked for. It was obvious as the gutter on the back was not nailed in all the way, still separated for the house and one nail was sticking really far out. The recent rain showed that the same gutter was not cleaned. I called customer service, they were nice but said they would send someone out no later than 3 weeks - I paid for the service already, it should be immediate.
All the templates they used already have technicians found something wrong. So it looks like they charge lesser but they get you by hiring them to **fix** what they see is wrong.
Empty promises for months on end. Kept getting excuses regarding why they did not show up.
Unfortunately, I did not have the best experience with this company. I was basically told that all of my gutters could not be cleaned because the back of my house could not be reached after payment was received. It took over a week after booking online for anyone to get back to me and let me know when they would have a team out. There was just bad communication and miscommunication from the start. To their credit, a manager did reach out to me to offer an explanation. However, he did not offer a solution. Maybe some will fin... read more
I called them. Hired them. Paid upfront for them to clean the gutters and install a chimney cap. No one showed up to do the work. Waited for thirty days. Still No one came to do the work. No one called or emailed to let me know why no one was showing up. When I called for a refund they insisted they could get someone out the next day but I had enough. Refund was issued quickly.
Nothing.
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,336 reviews.
When is NED Stevens open?
NED Stevens is closed now. It will open at 9:00 a.m.