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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The workers did not acknowledge us as customers and did not respond when we asked questions.
Came a week after promised after I made a second call. I received a lower estimate from another company
Messy work, diet splatter on a neighbors house, and left debris matter in a pile in my backyard. Apparently it is customary to leave the extremely heavy bags of debris on the road curbside. I was not aware of that. I complained to the company and they said they would send a crew out the next day to clean the backyard and pick up the bags. They only picked up the bags. Instill have a pile of dirt in my yard.
I hired them. They apparently came out without letting me know they were coming. When they came out, they decided they could not do the project due to safety concerns. They did not call or email me to let me know that they were not going to do the project. I called them to find out why I had not heard from them in a week and that is when they informed me they would not do the work.
Their scheduling procedure was horrible. They give a 1-week window with no way of knowing when they are coming. Then no show for the week. No show for the following week even though I called. When I called to cancel (after the second week) it was a hard sell to keep my business. All in all, not a good experience. I ended up hiring another company.
I made a mistake hiring Ned Stevens because their pricing was high compared to other companies. They also left the debris they had removed in plastic bags in my driveway. I ended up having to take the bags to the dump.
No comments.
I was told 1-3 days and it took 10 days for someone to come out. When they arrived they just started putting up the ladder, did not let me know they were there. Of the 2 services I asked to have done only one was completed. The clean up was only about 50% done and the windows now need to be cleaned. They do not haul the debris and they just put a tag on the door and leave. No communication. When I called about the missing service they said it was not noted and should not have been offered at the price originally quoted. Ov... read more
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NED Stevens has a 4.5 star rating with 21,338 reviews.
NED Stevens is open now. It will close at 6:00 p.m.