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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They refused to make a set appointment and as luck would have it, showed up right before I had to do a presentation for work. The workman then asked for me to turn on the house water for him, which would not have been a problem if not for showing up at a random time when I was busy. Finally, looks like he started dumping the waste into my closed, clearly marked, recycling bin and did dump the rest of the waste on the corner of my neighbor's yard. I'm not happy with having to clean up after them.
They showed up on time but sent a team that does not speak English. I thought they will inspect the gutter as part of the service they did non of that.
They have yet to complete the work. Cannot get a commitment for a date. Did not come to review the installation project which created delays. The project is to install new gutter and to connect to existing down spout
They charged originally $169.00. Then increased to $244.00 because my gutters had screens. They removed the screens for 75.00 but would not put them back.
They do not schedule exact times or even days but did not tell me that ahead of time. So they showed up at 7:10 in the morning and now I am at risk of breaking a noise ordinance rule for making loud sounds before 9 am. When I asked them to stop and leave as I could get in trouble they just said yes and never left. Price also was not what I was quoted. When I called customer service they were apologetic and that they would look into the issue and reach back out. I am still waiting on a reply.
Used them in the past and gutters needed recleaned. Used them recently and the downspout was still clogged 2 days later and I have gutter guards. They had to come back and I watched them and the downspout was never cleaned as hand full we pulled out. Should have waited an extra day for quotes as they cam in the 2nd day. The price was terrible, $140 for a tiny house never paid more then $110 but I wanted to get it completed. Never again!
I hired them, paid over $1,200 for a full year, 4 times service. When they arrived was told the could not clean the upper gutters on rear of house.
There is no practical way to rate this companys performance. The gutters are on the second story and cannot be seen.
Nothing
NED Stevens has a 4.5 star rating with 21,336 reviews.
NED Stevens is open now. It will close at 6:00 p.m.