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Weekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
BEWARE! Ned Stevens is not upfront with their pricing! This company is clearly against writing proposals for their work. My gutter repair invoice was a much higher PRICE after the service was completed. When calling to complain a sales agent suggested that the company do an investigation and review on the phone conversation of myself and the agent that arranged the service? I will keep you posted on what happens.
I call Ned Stevens Gutter Cleaning to come out to my house. After 14 days (called them on (9/16/20) and 3 follow up calls, they still have not been to my house. I was told several times that someone would be here within 10 days, when i initially contacted them. As of 9/30/20, I have not seen anyone. My last conversation with one of their representatives, he said they would be here 10/2/20, i could have had 3 gutter service by now. And the fact that they make you pay upfront should have been a clue. I am really disappointed w... read more
They did a decent job with the cleanup. However, the customer service is not good. They promised a promotional price while I signed up. I was not comfortable providing my credit card over the phone, so I asked to send me an invoice. The price in the invoice was way more than they promised. I sent a couple of emails back to correct it and I have not gotten a response. I keep getting a reminder to pay the amount. Sorry, I will not hire them again, if this is the customer service I received.
Had issues with them doing the job. Did get my money back.
This company initially started off really good. They gave a good price, gave a good time frame. They came to the house and asked for a 300$ deposit towards cleaning the old gutters, which would then be apart of the overall price of replacing them with new ones. They got up, cleaned the gutters, and left and said they would come back to swap the new gutters out. On the day they were scheduled to come and change out the gutters, they called and said We can not come out to the home to replace the gutters because they are too hi... read more
I had a horrible experience with this company. They came to my house at least 3 times and left without talking to anyone. The first time because my dog was in the yard. I saw them and ran to let her inside and went to tell them and they were gone. The next time they left because a car was in the driveway. I would have moved it if they had asked but again they left. The next time they had another excuse about screens on our gutters. Finally, someone called to tell me it would be $75 more. I agreed and they still did not show ... read more
Do not be fooled by the low price I made an appointment 2 weeks ago. They do not give you a time or a date. They send a crew when available for your area. I have had 2 rain storms since my appointment on August 29 2020, have called twice. There may be damage to my house.
Workers did not advise me when they finished and did not give me a report. Report came from the office by phone.
I did a contract for New Gutter Still waiting for my New Gutter. They charge me 1 yr gutter cleaning Service on my Credit Card Plus down Payment for New Gutter. Call them because I thought They were going to install 1st week in Sept. Still waiting.
NED Stevens has a 4.5 star rating with 21,336 reviews.
NED Stevens is open now. It will close at 6:00 p.m.