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NED Stevens
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Scheduled them to come out and do my annual gutter cleaning. During the scheduling call, there is the inevitable upsale attempts trying to get me to schedule for dryer vent cleaning, quarterly gutter cleaning, etc. They take my home info, ask if I have gutter guards and what type. A few days after we scheduled, I get a voicemail telling me that there is an issue and that the gutters could not be serviced. I call back, and they tell me that they will have to remove my gutter guards and that there will be an extra fee to remov... read more
Upon arrival we were told there would be an extra charge to remove the gutter mesh system and we had to call the office to give permission to remove them. Before customer service answered the workers were already on the roof removing the system. We were told the extra charge was $75. We were forced to pay the extra change because the workers had already started the work before we gave permission.
Ned Stevens is utterly disreputable. The crews they send are bad actors. You do not want them on your property. I had used Ned Stevens several times, and they deteriorated steadily. Whenever they clean gutters they always make up some complaint that requires an expensive repair. The last time I used them they broke one end of the gutter away from the roof. Nobody was home at the time. The crew **accidentally** forgot to report it to the office, and they certainly did not tell me. I did not notice it until a heavy rain flood... read more
I am waiting for my invoice so I can submit my. payment Please send.
My comments are to improve service to future customers. The two-man crew came to clean my gutter without advance notice by telephone. Therefore, nobody was at home. Thanks to my camera, I came back home within 20 minutes, the crew was already in the truck ready to leave. Ned Stevens employer said the gutter cleaning was done but refused to tighten or replace 6 screws that connect 3 gutter panel sections which are a part of the contract (value $29 but throw in for free as an incentive).
Ned Stevens Company did substandard work repairing (paid extra for) and cleaning my gutter. They left my faucet with a steady leak that needs repair. I called the same day but they have done nothing to address either the gutter repair or damage to my faucet. They did manage to charge my card though.
I suppose the cleaning was OK but they were very careless and broke a garden statue that was an irreplaceable heirloom
Don't hire this company. They did not the job i specifically discussed and hired them for but charge me the full cost. I will never deal with this company ever again.
No communication after service or even a call to let you know they are on the way to come out.
Frequently asked questions about NED Stevens
How is NED Stevens rated?
NED Stevens has a 4.5 star rating with 21,338 reviews.
When is NED Stevens open?
NED Stevens is open now. It will close at 6:00 p.m.