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Ned Stevens Gutter Cleaning
- Gutter Services
- Fairfield, NJ
About this business
Location details
11 Daniel Rd, Fairfield, NJ, 07004, United States
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Showed up without notice.
You have to pay prior to getting the work done.
Business response:
Charlotte, please contact our office so a manager can follow up with you or email nedcust@nedstevens.com about this review and payment options.
A representative of Ned Stevens called me right away and I agreed to have them perform gutter cleaning. They tried to upsell me on an annual plan, and did upsell me on cleaning my dryer vent at an exorbitant rate. So far, although my card was charged immediately, there is no evidence that service has been rendered, and I have no idea when it will occur. Further, their website is deceptive in that it indicates that they do more than clean gutters and will repair them as needed, but the salesperson said I should contact someon... read more
Business response:
John, please contact nedcust@nedstevens.com so a manager can follow up with you about this review. We have been in business for over 50 years and guarantee all of our work.
The did the job but left dead leaves in scrubs and on deck and roof was not completely clean. I called and they did come back and cleaned some of it but not all. The final bill was never received by mail and they charged me a service fee on top of what I thought was a high price for what they did. Hopefully, others will have better luck.
Business response:
Ian, please email nedcust@nedstevens.com so a manager can follow up with you about this review.
Not a good business. They have rude manners and bad customer service skills. My wife dealt with them and they would not do what she asked. The tech was here for 10 minutes and then left.
Business response:
Muhammad, please reach out to nedcust@nedstevens.com so a manager can follow up with you about this review.
They gave me one quote over the phone. When they got to my house (despite already having the number of stories and sq. footage) the home was repriced at a higher price. They did check with me before doing the work. I was also told they would bag the debris and leave it in the driveway so I could see how much was removed from the gutters. This did not happen. I have little idea of what was actually done.
Here is what you should know: 1. They will try to up-sell you even before they come out. 2. They do an adequate job. We will see how long it lasts. 3. They will not give you a schedule. They will come when they want to come without notifying you. They also will not tell you they are there - so if you have dogs/ cars in the garage, etc - you are out of luck. They told me they would be there within 5 business days. And that they come rain or shine. They took nearly 2 weeks. And when I called, they said, "oh, it was raining." 4... read more
Business response:
Mollile, please contact nedcust@nedstevens.com so a manager can follow up with you about your account.
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Business response:
William, please contact nedcust@nedstevens.com so a manager can follow up with you about your account.
Frequently asked questions about Ned Stevens Gutter Cleaning
How is Ned Stevens Gutter Cleaning rated?
Ned Stevens Gutter Cleaning has a 4.4 star rating with 7,505 reviews.
When is Ned Stevens Gutter Cleaning open?
Ned Stevens Gutter Cleaning is open now. It is open 24/7.