Ned Stevens Gutter Cleaning

Bill Marasco 

on Home Advisor

7 years ago

Gave a reasonable price. They said they would do the job within 24-48 hrs and made me pay upfront, then raised price and said they didnt have manpower to do job. I called several times and they gave me the run around. I wasted an hour on the phone. They hung up on me. Manager in Texas thought it was local. 

Richard Bill 

on Home Advisor

7 years ago

Ned Stevens showed up 1 week early without announcing. This presents a problem because I have dogs in a fenced yard. The gutter in front was damaged placing it on the house and the dent is CLEARLY visible from the ground. The joint looks worse than what was replaced. That's the good. The bad is that the laborers that came out REFUSED to place the gutters in the same location as it might leak into the basement. I explained it has been that way since I moving here in 2002. Since 2 downspouts emptied into the area, they we... read more

Deborah Panzeca 

on Home Advisor

7 years ago

Service men showed up and offered other services for cash. Soon as I declined they were ready to leave Claimed my gutters were too clogged. Waste of good money. Treated terribly by customer service. 

Marylu Thomas 

on Home Advisor

7 years ago

They charged my account 1.5 weeks before even doing the job. I called them to make sure they intended to come. My ratings are low because this wasn't a big deal job. My top downspout was blocked with debris and I needed someone to clean it out. The two men they sent were fine, and I would rate them with 5 stars. The business itself I found to be a little off-putting. I felt they should have told me when I phoned them to make the appointment that they would charge me upfront, before the job was even started. 

Lisa Gagnon 

on Home Advisor

7 years ago

They said they�d be out in a few days. A week later they said they couldn�t find the house. Turns out they had entered the wrong address! Again they said they�d be out probably Tuesday and they finally showed up Wednesday afternoon. Frustrating! 

Christie Dileo 

on Home Advisor

7 years ago

I wasn't too happy with this company. They constantly tried to up-sale me. I've received way too many emails from them. They told me there was a problem with my service (once they "completed" the job) and I needed to call the office only to find out that they wanted to offer me an additional service. On one set of gutters, I have gutter guards and they were supposed to just clean them up. They told me the price I paid did not include wiping down the sides of the gutters, so they still look very dirty. 

Marsha Hopkins 

on Home Advisor

7 years ago

I was fortunate to be home. They had only done part of the job and packed up to leave. They also could not communicate well as they spoke little English. I spoke to a supervisor and was able to explain that only part of the job was complete. Unfortunately I couldn�t tell what type of job they did on the upper gutters. They were more concerned about signing us up for more services. 

Susan Appler 

on Home Advisor

7 years ago

I was told that the contents of the gutter would be left in a bag, so I could see what was removed. No bag was left, and the hose didn't move from where I left it. I wasn't sure that the work had been done. My brother in law came to the house to help with something else, and brought a ladder. He confirmed that the gutter was clear. 

Tom Marshall 

on Home Advisor

7 years ago

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