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Ned Stevens Gutter Cleaning

4.4

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Location details

11 Daniel Rd, Fairfield, NJ, 07004, United States

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4.47,505 reviews
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Steve sopko's profile image
Steve sopko 
7 years ago

The gutters and downspouts on my two story home were clogged from the leaves in the fall and winter, so residue spilled over them and they looked very dirty. I had hoped that while the guys were on the ladders they would have wiped down the outside of them or sprayed them off ( they used my water) to make them look cleaner. I should have gone with another company who would have taken pride in making my house more presentable. I was not on site to ask them to do it. 

Business response:

Steve, please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

David Carter's profile image
David Carter 
7 years ago

They did not put the gutter cover back on and some are not attached inside the gutter. 

Business response:

David, please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

Mike Kelly's profile image
Mike Kelly 
7 years ago

1) They were all over my new roof like ants. 2) They used water and washed everything into my stairwell drain, plugging it. 3) Their main office is not Seattle, but New Jersey ! 

Business response:

Mike, we had a manager follow up with you about your concerns on the job, we stated would be happy to come back to the home fix whatever issue you think we may have caused here free of charge but you declined. Our office is in Tukwilla and we are local to your community. 

Kelly Hollister's profile image
Kelly Hollister 
7 years ago

Cleaned gutters in less than 20 minutes. Still charged $80 after I commented on the high price I received a $25 discount from $105. More interested in trying to sell me a roof cleaning job. 

Business response:

Kelly, we would be happy to have a manager follow up with you about any concerns you may have. We have been cleaning gutters for over 50 years now and fully guarantee all of our work. 

Harrison Crawford's profile image
Harrison Crawford 
7 years ago

After cleaning was completed I found damage to my house siding that previously wasn�t there before cleaning, wasn�t satisfied with their response. 

Business response:

Harrison ... Please contact nedcust@nedstevens.com so a manager can follow up with you about this review. 

jeffrey henderson's profile image
jeffrey henderson 
7 years ago

The technician did not clean up after completion. He damaged two of my gutters. I will not use there services again. 

Business response:

Jeffrey, we have been in business for over 50 years now and fully guarantee all of our work. We would be happy to send our manager out to your home to fully inspect the work performed. Please contact nedcust@nedstevens.com so someone from our office can set this up and figure out what happened at your home. 

Lauren grand's profile image
Lauren grand 
7 years ago

Schduled a specific day and date. The 

Business response:

Lauren, please contact nedcust@nedstevens.com or call our office to discuss this review. We have been in business for over 50 years and guarantee all of our work. We would like to address whatever concerns you might have had with the service. 

Ashleigh George's profile image
Ashleigh George 
7 years ago

I felt that all they wanted to do was sell me new gutters. The gutters had just been replaced within the last year but they said they were coming unattached. Then when I asked the rep to send me the quote for new gutters it only had the thickness of the metal, not any type of gutter, the width, no options of any kind to choose from. Did not care for how they kept wanting me to sign up for more services without even seeing their work. 

Business response:

Hello Ashleigh, someone from our office will follow up with you on this ... We have been in business for over 50 years now and guarantee all of our work. We would be happy to send our manager back out to the home or follow up with a thorough quote. 

Milind Joshi's profile image
Milind Joshi 
7 years ago

Cleaned the gutters, but they are still overflowing. 

Frequently asked questions about Ned Stevens Gutter Cleaning

How is Ned Stevens Gutter Cleaning rated?

Ned Stevens Gutter Cleaning has a 4.4 star rating with 7,505 reviews. 

When is Ned Stevens Gutter Cleaning open?

Ned Stevens Gutter Cleaning is open now. It is open 24/7.