This profile has been claimed by the business owner or representative.
Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"I really recommend Ace Games he's really helpful and..." I really recommend Ace Games he's really helpful and friendly. If you have any questions he will be more then glad to help you.
Business response:
Hi Javier, We are so happy that Ace provided you with a memorable experience! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Ace Games is professional, superb customer service, and..." Ace Games is professional, superb customer service, and reliable. He is what I think of when I come to visit DTLA Nissan. Plus I love the uber service they provide instead of waiting there.
Business response:
You deserve nothing but the best, and we're grateful to know Ace provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting us! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service Advisor Ace Games is always great ....But the..." Service Advisor Ace Games is always great ....But the service is not always great....When you ask for something simple like put my tire pressure at 39 after a rotation I expect it....it wasn't done my tire pressure was the same when I rolled in...I expected great service like I have gotten other the years from them
Business response:
While pleased to see that Ace takes great care of you, we're disappointed to see that you don't always receive the best service from the rest of our team. Should you like to discuss any of the issues that you've faced before, please don't hesitate to contact me. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I was attended within a couple minutes of pulling into..." I was attended within a couple minutes of pulling into the service area. I was informed of recommended services and given a cost estimate. I was kept informed of progress on repairs. Best of all they provided a rental car since I dropped off my vehicle in the late afternoon.
Business response:
We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. If we can help you out with anything else, please let us know. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"I traded in my 2013 Sentra for a 2019 Rogue Sport. We..." I traded in my 2013 Sentra for a 2019 Rogue Sport. We were under on the loan, but Javier got us a great deal and into a car that is needed for my family.
Business response:
Javier is awesome and it's great to hear that he took such good care of you! Enjoy your new ride and we look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great" always great customer service and clean area and keeping customer safety and making sure all concerns or questions are answer always willing to help out
Business response:
We are so happy that you enjoyed your experience with us! We appreciate your feedback and can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Friendly, professional service. I will use this..." Friendly, professional service. I will use this location again for my next service. We are keeping safe distance and wearing face masks and gloves and all the staff were wearing there's too.
Business response:
We are thrilled to see that our team provided you with a 5-star experience! Thank you for choosing us and we look forward to working with you again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service as always. Ace is awesome. I would highly..." Great service as always. Ace is awesome. I would highly recommend DTLA Nissan for all service needs. Will definitely keep using them. Thanks for the great service.
"Awesome! Ace Games was super helpful and everything went..." Awesome! Ace Games was super helpful and everything went by quickly. 5 stars. :) Ace answered any questions that I had in an efficient and easy-to-understand manner. I appreciate it!
Business response:
The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received from Ace! Thank you for choosing us and we look forward to serving you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,933 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.