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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,915 reviews
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LUANT2012's profile image
LUANT2012 
5 years ago

"excelent experience" very courteous staff professional and very friendly ,i personally recommend this place especially Mr Dennis Zaragoza. everybody here is ready to help in everything you need,. 

Business response:

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

nciepley's profile image
nciepley 
5 years ago

"Terrific experience, professional and knowledgeable!" Excellent experience! Thank you to Nick Choi who is a pleasure to work with in every way. As a first time Nissan buyers, he helped us find the perfect Sentra! When we had questions, Nick provided information quickly and helped us find the perfect family car. Working with friendly and knowledgeable sales people definitely made a great car buying experience. Once purchased, we spent quality with representatives learning about all of the features. I would recommend this dea... read more

Business response:

We’re extremely proud of Nick and his efforts to ensure that you found the perfect car! Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

MOSES.GONZALEZ11's profile image
MOSES.GONZALEZ11 
5 years ago

"I don’t know very much about cars but they are always..." I don’t know very much about cars but they are always super helpful and inform me on everything I need. Super friendly and Communicative. 

Business response:

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

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amcs1763 
5 years ago

"Welcoming, friendly and courteous staff. Clean..." Welcoming, friendly and courteous staff. Clean restrooms. Offers drink ,water or coffee. Gives an update and explanation on financials. Showed and let me test drive. 

Business response:

We are even more glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We look forward to serving you again soon and thank you for your feedback! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

GOTOMIKE2013's profile image
GOTOMIKE2013 
5 years ago

"Nissan of Downtown L.A." My second experience with Nissan of Downtown L.A. was the same as the first: excellent! Mostly because I dealt with the same salesperson: Mia Navarro. She is an outstanding representative of your organization. She made the experience easy, effortless and in every way satisfying. 

Business response:

Thanks Mike, Words can’t describe how appreciative we are for your 5-star review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Mia provided just that to you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

NICKY.OBYRNE's profile image
NICKY.OBYRNE 
5 years ago

"Ask for Edi" I had a terrible experience at Nissan Gardena and went to DTLA with low hopes, but Edi was fantastic, upfront, informative, helpful, everything you would want and hope for. Thanks, Edi! 

Business response:

Hi Nicky, Thank you for this stellar review! Edi and all our service advisors are trained to provide our guests with professionalism and make you feel at home! We truly appreciate your business! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

OSCARS.89's profile image
OSCARS.89 
5 years ago

"Rate 10" Nissan of Downtown LA has earned its reputation for providing friendly and excellent service to its customers. I always feel welcomed when visiting for service to my vehicle. Helen at Nissan of Downtown LA is a great representative, provides excellent service, very informative and very attentive. 

Business response:

Hi Oscar, We love having you as a part of our family and we are even happier to hear that we always give you a 5-star visit! We appreciate you letting us know how we're doing and we hope to see you again. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

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kim 
5 years ago

"Recall" Amazing experience, I was in and out in less than 30 minutes when dropped off. Took a couple hours to fix and an Uber was sent to pick me up. I was again out of there in less than 30 minutes. Great experience and customer service. 

Business response:

Hi Kim, We're happy to see our team got you in and out in no time and you left satisfied. Hope your vehicle's running just like new. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Artexpr's profile image
Artexpr 
5 years ago

"Excellent Services " Nissan of Downtown L.A. Service is very professional services, fast, and good price. Ace Games who is service advisor is honest and loyal. I will be back when I need. 

Business response:

hank you for stopping by Nissan of DTLA and sharing your experience with us! We're pleased that Ace took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.