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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Love your store!" I love your store, I like how some of the sales men are very attentive to the customer and your prices are the best in town!!!!
Business response:
Hi Joanna, Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"My experience With Nissan " My experience was awesome, thanks to Ralph from internet sales he made it much easier for me ! It was my first time buying a car on my own and Everyone there made a a great experience. They made me feel welcomed. I would surely recommend this place ! Thanks to everyone who helped me.
Business response:
Thank you for this stellar review! It was a pleasure to hear that Ralph helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. We hope that your new car brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"The repair for my car was good, the team was OK." First off David Mares was nice and friendly. However, he wasn't taking the time I needed for him to fully explain the packages in a clear way. I ended up doing a full service on my car and drove away with squeaky brakes. I was furious. And I tried calling him and couldn't get a hold of him for a while. David failed to inform me that due to one of my services the brakes would squeak for a couple of days. The overall reception desk was extremely lackluster. They had me on hold... read more
"so so sweet" Thank you to the dynamic staff at Downtown Nissan ..... what a sweet time it was no pressure ....after many months of heartache of trying to find the right car for me ... Aris called me and I came in not even expecting ti get a car or a deal that I wanted .... but i walked away with my 2019 Nissan Sentra !!! .... I am so happy that everyone treated me with so much respect and kindness ... it made it feel like family . Thank you again to the amazing , amazing staff of Downtown Nissan !!!
Business response:
Your opinion means the most to us. Thank you for this amazing review. It's a team effort here and we're so pleased to see our team constantly takes great care of you. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"Awesome" I would do all my business there in the future. I want to thank everyone that works at the dealership for helping me have an awesome day.
Business response:
Hi George, We appreciate you taking the time to leave this thoughtful review. It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"happy customer " Great service. In and out within 1 hour Love your popcorn. and coffee. Love your waiting area with television and charging area Thank you so much.
Business response:
We cannot thank you enough for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"Rude service " Dennis was immediately rude the second I walked up to him. I didn’t appreciate it. I won’t come back, specifically because of him. I asked for specific service. He accused me of telling him how to do his job and had an attitude because I didn’t want to pay for an unnecessary diagnostic. Thank god I didn’t send my wife. won’t be coming back.
Business response:
This is very discouraging to read. Your business is very important to us, which is why I'd like to learn much more about what transpired. Please contact me when you have a moment to speak. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"Ace is helpful, knowledgeable, and friendly." He explained the service to be done and provided assistance with it's completion. We were unable to pay for the whole amount, he helped.
Business response:
Hi Vincent, Thanks for taking the time to share your experience with us! We couldn't be happier to see that Ace went above and beyond to provide you with a quality experience. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
"Viisit to service" I was happy with my visit to Nissan service downtown LA. Jonathan was very helpful and they even got me an Uber to take me to lunch and pick me up. This was my second free oil change since I bought my car which I really appreciated. I was a little disappointed that I had to spend $130.00 To have the brake fluid changed after owning the car the car for only nine months.
Business response:
We're so pleased to read your encouraging review! You deserve nothing but the best, and we're grateful to know Jonathan provided you with nothing less than that! We look forward to serving you again soon and thank you for visiting Nissan of Downtown LA! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,047 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.