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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Great service " I took my car in for service and like always, they were very quick and friendly. I was in and out so fast I didn’t even finish my coffee.
Business response:
We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Very nice, friendly service." Although this place gets crazy busy, the service members are always very kind and patient. They took great care of my car, and never upsell me on anything or make me feel bad when I can't afford the recommended maintenance. They're really great. I got in early and my car was done within the hour - usually not that fast but they're awesome. Helen helped me the most and she was funny, patient and a pleasure to work with.
Business response:
Hi Daniel, We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Went in for a oil change " Very good I saw Ace games he was very professional I always ask for him he knows me and my car. So I will recommend Ace to anyone who comes in .
Business response:
Hi Joceyln, Your loyalty has not gone unnoticed and we love having you as a member of our Family! Ace is an outstanding asset to us here and always makes sure our customers go home happy. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Best experience ever! " David is always really attentive. He doesn’t make me feel like I’m being scammed in most places. Very professional and makes me feel very comfortable leaving my car in his hands.
Business response:
We want you to know how much we value your generous 5-star review! It was a pleasure to hear that David helped make your experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent experience " This dealer gave me a reasonable price for the service of my car.Dennis is very friendly and guides me on what my car needs.
Business response:
Hi Joana, Dennis is awesome and it's no surprise he provided you with the top-notch service you deserve. Thanks for taking the time to share this and please don't hesitate to let us or Dennis know should you ever need anything. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent experience and humble " I had a bad experience with dealerships before and I got disappointed I was helped by Carlos Alvarez at Nissan and it was a smith process he helped me out a lot and I got the car I needed. I loved how nice he was and he always made sure I was comfortable with my purchase. Even after purchase he called to check up on me and see how I’m liking the car excellent experience thank you.
Business response:
Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Carlos went above and beyond to make sure your experience was a memorable one. We'd like to congratulate you on your new vehicle and should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service!" Ace was my Service Advisor. He was very helpful and knowledgeable. The young ladies at the Service Check out desk were also very helpful and professional.
Business response:
Hi Michelle, We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Beat service every time!" I had another amazing experience at your dealership. I was helped by Ace. I was also talking with another gentleman in the waiting room who had been going to this dealership for 16 years. He also said that Ace is the best service supervisor that he has ever had the pleasure of dealing with. He talks to you like a real person and really cares. I feel like I’m in good hands when I’m dealing with Ace.
Business response:
Thank you for sharing your awesome experience! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction. Please let us know if there is anything else we can do for you, we're more than happy to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Versa" The sales person was great! Attentive and willing to negotiate. The reason why I give 3 out of 5 stars is because I was told one price in the waiting area and once we went inside the finance office the price was raised.
Business response:
We're happy to hear that you had an overall positive experience with us. We look forward to working with you again! Should you like to discuss any issues you've experienced here, please feel free to contact me. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.