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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,889 reviews
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OM499321's profile image
OM499321 
6 years ago

"David in service is awsom" Im so exited to have found this dealership they take real good care of your needs and then some total exelent service.and would truly recommend this dealership to everyone. 

Business response:

Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

OM499321's profile image
OM499321 
6 years ago

"The best nissan dealership" If you need your car to be fixed the right way and a good friendly and professional service poeple look no further i highly and give you my word you will love and be impresed. 

Uclakers001's profile image
Uclakers001 
6 years ago

"Great customer service " Service representative was really friendly, explained everything in detail. Great customer service.. He advised it would take approximate 1 hour and my oil change was done in less than 1 hour!!! Highly commend Downtown LA Nissan for service!! 

Business response:

Your opinion means the most to us.. Thank you for this amazing review. We are so proud to have you as a part of our family, and we're even more pleased to know that you had such a positive experience with us! Have a great day! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Gilmar88's profile image
Gilmar88 
6 years ago

"oil change " Ace from service has amazing customer service I will definitely go back when I need any service on my car or looking to buy a new one 

Business response:

We want nothing but the best for our customers and we're so happy you had such a great experience with us! Happy to see Ace took care of you and your vehicle. Hope it's running like new. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

RAUL90011's profile image
RAUL90011 
6 years ago

"Great Service Provided Over all " was able to get the help needed for my NV200 thank you for your outstanding service over all thanks for the great help all issues were resolved 

Business response:

Hi Raul, We couldn't be more grateful that you took the time to write this review about your last visit with us! We're here for all of your NV200 needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

KKBEEBOP's profile image
KKBEEBOP 
6 years ago

"Thank you Ernie" Ernie and Ace are great reps. Thank you Ernie for always your personal touch. Dennis needs to be more personal when it comes to customer service, with long standing relationship and keep the customer informed to what is going on. My relationship is always and always will be with Ernie since I have been a customer and that’s the way I want it. If Ernie is not available then Ace could help assist me. 

Business response:

While pleased to see you had an outstanding experience with Ernie and Ace, we're disappointed to see the same can't be said about your experience with one of our other reps. Should you like to discuss any issues you faced, please don't hesitate to contact me. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

tuba2phi's profile image
tuba2phi 
6 years ago

"Great Service and Support" Diverse staff that is supportive of your needs and works to get you the best deal for your situation. I value sales people that aren't just trying to push me in a direction. They gave me information I needed at the time and listened to my issues and goals. 

Business response:

Thank you for writing this fantastic review! The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Pudgee's profile image
Pudgee 
6 years ago

"Great service " I took my car in for service and like always, they were very quick and friendly. I was in and out so fast I didn’t even finish my coffee. 

Business response:

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

DANIELMMUSTAFA's profile image
DANIELMMUSTAFA 
6 years ago

"Very nice, friendly service." Although this place gets crazy busy, the service members are always very kind and patient. They took great care of my car, and never upsell me on anything or make me feel bad when I can't afford the recommended maintenance. They're really great. I got in early and my car was done within the hour - usually not that fast but they're awesome. Helen helped me the most and she was funny, patient and a pleasure to work with. 

Business response:

Hi Daniel, We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,889 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.