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Nissan of Downtown L.A.
- Los Angeles, CA
About this business
Downtown Nissan offers many automotive products and services to our Los Angeles area customers. From quality new Nissan vehicles to used cars, we know anyone looking for a vehicle in Los Angeles will likely find what they want at our dealership. We carry a comprehensive line of Nissan vehicles, including the Altima, Versa, Murano, Sentra, Cube, GT-R and 370Z, making us a good choice as your Los Angeles Nissan car dealer.
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"Satisfied " Got attended right away. Answered all my questions and kepted me updated on my vehicle. With the help of Dennis and Edson. Appreciate there help
Business response:
Thank you for stopping by Nissan of Downtown L.A. and sharing your experience with us! It was a pleasure to hear that Dennis and Edson helped make your car-service experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Thank you Ace!" From start to finish; great experience! Thank you Ace! I went in with a check engine light on and left a satisfied customer. Glendale Nissan recently closed, and that is where I bought my car and always had service done. Now that I have discovered Nissan Downtown, I wish I had gone here years ago. Thanks for everyone who helped me, from the first phone call, to the guy who gave me my keys back when my car was ready. Great communication, great value, and incredible service. Thank you!
Business response:
Thanks so much for being part of the family. It's a team effort here and we're so happy to see our team worked hard to get you the service you deserve. Thanks for taking the time to share this with us and we'll see you here at your next service visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service" Ace thank you for helping me. Made me understand all the failure that my car had and help me fix the car thank you once again
Business response:
Hi Albert, We couldn't be more grateful that you took the time to write this review about your last visit with us! Customer satisfaction is our main goal, and it pleases us to hear of your experience! Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Thankyou" Love the professional service thank you Dave my car was in and out within a few hours as promised. Your the best! See you next time
Business response:
Hi Jocelyne, We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Thanks for this quality review and we hope to see you soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service " I always dread having to deal with service departments at dealerships...at least until now. These guys went above and beyond to help me out, finding the problem after another place missed it twice. Everything was prompt and as they described. Ace in service was on top of everything.
Business response:
Hi Zachary, Thank you so much for this amazing review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"One of those strange, difficult to track down noises..." that never seems to be around when one brings the car in. However, the service writer and mechanic took the time, and solved the issue. Thank you!
Business response:
Hi Christian, We appreciate you taking the time to leave this thoughtful review. We thrive on positive feedback from all our guests and are so happy to hear you had a pleasant experience. Let us know if you have any questions. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Customer service and understanding " Jonathan has assisted me two times already The 1st time with my service and this time with a accidental broken off side mirror He makes you feel comfortable enough to talk to and even tho you feel embarrassed about how things happened I’ve had trust issues in the past with the dealership and the service but slowly but surely Jonathan’s great customer service is changing my mind I had brought up a ticking noise while coming in to get the side mirror replaced and Jonathan made sure that th... read more
Business response:
Hi Cristina, Thank you for writing this fantastic review! Jonathan is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
" Great Buying Experience " Edi was professional, knowledgeable, friendly and helpful. Informative but not at all pushy. I felt very comfortable in making such a major purchase. Thank you Edi.
Business response:
Hi Brandy, Your review is why we do what we do. Thank you so much for reaching out to us. Edi is a valued member of our team over here at Nissan of Downtown LA, and we're thrilled to hear he was able to take such great care of you. You know you're always welcome to come back to see us anytime you want! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"GOOD CUSTOMER SERVICE " I WAS HELPED BY ALAN MUNIZ HE REALLY HELPFUL AND PRODUCTIVE REALLY PLEASED WITH HIS CUSTOMER SERVICE AND I WILL ALWAYS RECCOMEND HIM TO ANYONE
Business response:
Hi David, We couldn't be more grateful that you took the time to write this review about your last visit with us! We couldn't be happier to see that Alan went above and beyond to provide you with a quality experience. Should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.9 star rating with 4,086 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.