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Nissan of Downtown L.A.

4.4

About this business

Location details

15 W Washington Blvd, Los Angeles, CA, 90015, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun9:30 a.m. to 9:00 p.m.
4.44,891 reviews
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PICASSO1A's profile image
PICASSO1A 
6 years ago

"good knowledgeable service people" Oil change....this time....like always..is done by good knowledgeable service people keep the good work at that dealer...people needs knowledgeable people to help them with their cars. 

Business response:

It's so nice to hear that we took such good care of you and your vehicle! Thanks for taking the time to leave this positive review and we hope to see you again! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

ISABEL_201193's profile image
ISABEL_201193 
6 years ago

"Great experience" Took my car to get service which is always a drag but helen is amazing super friendly made it a great experience. totally recommend that when they come to see her 

Business response:

Hi Isabel, We're so happy to see that your service visit was a great one. We love having you as part of our Family and we'll see you at your next service visit! We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

DIEGO.LOZANO1994's profile image
DIEGO.LOZANO1994 
6 years ago

"Amazing as always." David Mares has been my advisor for the past year and he’s always been great, always takes good care of my car and exceeds expectations, greatly recommend working with him. 

Business response:

Hi Diego, We appreciate you taking the time to leave this thoughtful review. We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that David provided just that to you. We are happy to assist you in any way possible! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

AZULBLUE22's profile image
AZULBLUE22 
6 years ago

"Best service I've ever experienced " I was greeted at my car immediately by a representative on my arrival. I was ubered to/from my house. Pleasantly surprise by this service. 

Business response:

It gives us great pride knowing that our team took such good care of you! We appreciate your feedback and hope to see you again! Hope all is well! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

maricelvaespinal's profile image
maricelvaespinal 
6 years ago

"Excellent help" Great customer service. Friendly and professional. Very trustworthy and always my go-to-guy. I’ve been coming to this dealership for years, since I purchased the car. 

Business response:

Hi Marice, Thank you so much for your review! It is great to hear everything was done quickly and to your satisfaction! Thanks again for taking the time to leave your feedback, we sincerely value your business and look forward to your next visit! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

M Erivez's profile image
M Erivez 
6 years ago

"Excellent customer service" I received excellent customer service once again. My car was ready on time. Everyone in the Service Department is always ready and willing to help. 

Business response:

We're very happy to see that our team got you in and out in no time. We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. Glad you had a great experience! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

bkbkbk123433's profile image
bkbkbk123433 
6 years ago

"New car" James Lee is really wonderful, nice and kind person. If you ask me recommend this dealership and this salesperson? Absolutely YES. Thank you so much! 

Business response:

We strive everyday to make the car-buying experience as seamless as possible, and we're so happy to know that James was able to do that for you! Thanks for taking the time to let us know about your visit with us and we can't wait to see you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

FLOWERSB52's profile image
FLOWERSB52 
6 years ago

"Short wait time" Great customer service. Have been a loyal customer for a while and always receive great customer service. Thank you thank you for being very accommodating 

Business response:

Your loyalty has not gone unnoticed and we love having you as a member of our Nissan Downtown L.A. Family! Feel free to contact us with any questions or comments that you might have in the future! Once again, we appreciate you and your time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

DAPENGJI's profile image
DAPENGJI 
6 years ago

"Best staff ever met" The service advisor, whose name is Ace I believe. He is so professional and friendly that he always give me help that more than I could ever ask. He should has a promotion or at least a raise. Downtown Nissan should try to keep him as long as possible and I will keep coming back 

Business response:

Thank you so much for your review! This is the level of service we expect our staff to offer our customers. We're so happy to read that everything was done quickly and to your satisfaction! Please let us, or Ace if there is anything else we can do for you, we're more than happy to help! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com 

Frequently asked questions about Nissan of Downtown L.A.

How is Nissan of Downtown L.A. rated?

Nissan of Downtown L.A. has a 4.4 star rating with 4,891 reviews. 

When is Nissan of Downtown L.A. open?

Nissan of Downtown L.A. is closed now. It will open at 7:00 a.m.