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Nissan of Downtown L.A.
- Car Dealers
- Los Angeles, CA
About this business
Location details
15 W Washington Blvd, Los Angeles, CA, 90015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 9:00 p.m. |
"A Pleasant Experience" Helen and Desiree were GREAT! It's nice to have women in sales for a change. I didn't feel pressured it bullied. They were transparent and patient. I would definitely recommend them to friends and family. They made the car buying experience less agonizing!
Business response:
We couldn't be more pleased to hear that Helen and Desiree went above and beyond to make sure your car-buying experience went smoothly. We are committed to customer satisfaction and greatly appreciate your opinion. We hope to see you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Awesome Service!!" This service center is the best!! They always explain everything needed or work that was done. Ace is amazing and always informs me of any wear that may need service in the future. The customer service is superior to any I have experienced before!! Rachel R
Business response:
Hi Richard, We're so happy to see that your service visit was a great one. We love having you as part of our Family, and we'll see you again soon! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great people, great service" I worked with Celso, Richard, Luis, Amilcar, and Drew buying my new Nissan Leaf. All were most helpful and we were able to get to an agreeable price with only a moderate amount of the annoying haggling. Johnny went way above and beyond in helping me submit for the $2500 state rebate, which was not a simple process, so the assistance was MUCH appreciated. Then Celso and Amilcar followed me home in my old car, saving me an Uber trip back to the dealership to get it. Wouldn't hesitate to buy anothe... read more
Business response:
Your satisfaction means everything to us! We take pride in providing top-notch service and we're so happy to see our team provided just that. Thank you for this outstanding review and we look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Really fast service and customer service" The wait time for my service was fast. When I arrived to the dealer I was greeted right away and the person who helped me was friendly.
Business response:
Hi Jenny, We're so happy to read that everything was done quickly and to your satisfaction. We work really hard to make every experience here a special one, and we're glad that we've managed to do that for you. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Excellent customer service" Needed a new transmission and Mr. Ace was over the top with excellent customer service. He kept me in the loop with updates and changes as they were needed. I've had good service here everyone but this time it was excellent!
Business response:
Hi Ivette, Thank you for stopping by and for this positive review! Ace is an all-star and is constantly going above and beyond to ensure that our customers receive the world-class service that they deserve! Have a great day! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Friendly & Hospitable" Your salesman, Francisco was very patient, friendly and hospitable. He made my experience enjoyable and my own. He's a good listener and didn't push to offer anything out of my range.
Business response:
It's wonderful to hear that Francisco provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. Thank you so much for choosing us, and please stop by in the future to let us know how your new vehicle is treating you! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great service " Every time I need assistance, my services contact person is there to help, helps me on request rental car if necessary. Thank you great service
Business response:
Thank you for stopping by and sharing your experience with us! It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Let us know if you have any questions! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Service " I’m very happy with the service Nissan of DTLA provides, David was very helpful and made my appointment visit very fast and easy. I strongly recommend going with him. Very attentive guy.
Business response:
Providing 5-star service is our top priority and we're so happy to see that David provided you just that. Thanks for being a part of our Family and we can't wait to serve you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
"Great Team and Great Service" First and foremost I would like to give a shout out to Ernie and Helen over at Nissan of Downtown LA. Ernie and Helen are the best over at Nissan, they are very friendly, polite, attentive and so much more. From the moment you drive in the service department to the moment your vehicle is done getting serviced, both Ernie and Helen exceed my expectations every time I visit.
Business response:
Hi Oscar, We couldn't be more pleased to hear that Ernie and Helen went above and beyond to make sure your car-service experience went smoothly. Customer satisfaction is what keeps us going and we hope that you will visit us again soon. Please feel free to contact us for any of your vehicle needs! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com
Frequently asked questions about Nissan of Downtown L.A.
How is Nissan of Downtown L.A. rated?
Nissan of Downtown L.A. has a 4.4 star rating with 4,915 reviews.
When is Nissan of Downtown L.A. open?
Nissan of Downtown L.A. is open now. It will close at 9:00 p.m.