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Nissan of South Bay
- Car Dealers
- Torrance, CA
About this business
Location details
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
I first had to wait 30 minutes before anyone came out to my car to talk to me and then I had to wait for 4 hours in the dealership. I finally went to inqure what was taking so long and was told it would be 45 minutes longer. All this for a oil change.
Poor service , I had a scheduled oil change that took 2 hours 30 minutes. Seemed liked I got passed on to a new service advisor that was rude in person and over the phone. He had no peoples skills
Paloma is a really great service advisor. Other advisors are not helpful. If Paloma is busy, there is no help. When I picked my car up, she was busy, another service advisor checked me out but explained nothing about the service that was completed.
After three trips The problem still exists and was not fixed. They asked me to bring my car again for the fourth time but I don’t think I will.
Never cleaned my vehicle. Upholstery was filthy dirty !!!! Very upsetting. I’m very upset. This should not have happened.
Unable to explain what services were performed on my car. Car runs worse than dropped off
Horrible customer service by Richard. Rude and not helpful. Asked for the complimentary inspection and he said they didn’t do it because I seemed to be in a hurry. But never once asked me if I would like one. Hardly ever have good experience at the Torrance dealer. I will not be returning.
Horrible communication on a very simple request. I will never use this dealer ever again based on this “service” experience
They do not return phones calls or follow up with you on the stats of your car. Had to call several times. I’m really disappointed with Nissan of Torrance this time. The service tech Chris was really rude. I stated to him a price that I got quote on a recommended service and he goes and tell me that must be another dealership. Since I purchased my Nissan my car was never been to any other Nissan service center. I have followed them from Power of Nissan to when they shared space with Infinite on PCH to when they move to Nissa... read more
Frequently asked questions about Nissan of South Bay
How is Nissan of South Bay rated?
Nissan of South Bay has a 4.4 star rating with 4,652 reviews.
When is Nissan of South Bay open?
Nissan of South Bay is open now. It will close at 10:00 p.m.