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20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Horrible experience my service advisor Chris had a terrible attitude very abrasive and standoffish he definitely needs to be trained properly on how to behave clients . Lack of customer skills and knowledge very raw . Not a good representation of Nissan or Torrance Nissan . The only good person at my experience there was the young Latina lady who was the cashier or the receptionist that sets up rides with Lyft or Uber . Very nice and helpful. She went out of her way to find my vehicle and help the porter to move cars reporte... read more
Not happy at all. Worker did not explained what needed to be done properly. Needs more training to get a better understanding on how to process service request. Extremely dissatisfied with Nissan of Torrance.
Some of the service workers are rude and not friendly towards the customers. Would not recommend
Everyone here has an attitude. I had left a necklace in my cup holder and covered it with a water bottle. After I returned to my car, my necklace was missing. Got to see mgr after a 20 minute wait and he apologized. Necklace is missing and I just figured this would be an honest place.
My advisor should have advised a code read or diagnostic ($225) prior to the mount repair ($504). This choice would have been better for the dealership (possible sale) and would have saved me hundreds of dollars. I drove to Torrance because of their great service, and I will not be returning. Still extremely disappointed. Car was barely drivable after the “repair”.
I wish I could give zero stars. Horrible customer service. Extremely rude. I will never bring my car here again.
Very disappointed in customer service. Have experienced inconsistent and contradictory service recommendations and there is always an attempt to upsell services that are not needed.
showing up for my appointment in time thinking a service agent will be happy to greet me that wasn’t the case I was requested to back in my car and wait so I did I waited for 15 for minutes until finally someone came
Management is very deceiving, especially when dealing with an issue that needed to be fixed with my vehicle. They did not fix the problem with my brand new vehicle that I now can say was manipulated into purchasing with them. The workers who provide maintenance services are very rude and dangerous. I was threatened by multiple workers there. Beware and stay away!I
Nissan of South Bay has a 4.4 star rating with 4,652 reviews.
Nissan of South Bay is open now. It will close at 10:00 p.m.