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20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 10:00 p.m. |
Too long for routine service. Wash was not thorough. I want in and out for oil changr
Nothing special. I arrived on time for my appointment . No greeter at the lot. I received the service I requested. I felt I waited longer than needed. Used the text msg service while waiting but did not receive a response back.
I went to the service department (per direction of Jesus) for some scratches to be removed on a Rogue that I bought on 2/7/23. The service employee was rude when I told him why I was there. I asked him if he could look at the scratches and he told me that it was a "sales " problem. I asked once again if he could just look...no response. I said f*xx it, I'll take to an auto body shop. I am hoping that my service contract is not limited to this dealership as I have no plans to return...
I’ve given up on this dealer. Every time I’ve come in it’s been a mess. No one greets you or helps. This time I came in at 4:30 for a repair, expecting I’d have to leave the car. I stood around for ten minutes and no one came out. So I went inside and was coldly told by Paloma to go back to my car and wait. I waited 30 minutes before going back in to see what was going on where she then proceeded to yell across the floor to someone else to help me because she was busy. They then argued over who was going to help me. Finally ... read more
My experience was horrible. Manny was very weird with me from the start, showing me pictures of his mold infect home. I felt lowballed when Manny said I needed a new battery and gave me a price quote. I said let's do it. Then he calls me 10 minutes later telling me it was $100 more. When I came to pick up my car it took well over 30 minutes for the team to locate my car (which was blocked in by another car) and then they could not find the keys for the other car. Unfortunately, I can never come back to Nissan Torrance. I wou... read more
Not a great experience . No communication to me about the status of my cars issue 11 hours to change the oil check my brakes Will be looking for another dealership to take my car to
Long wait for appointment. Employees disorganized and seemed to have a poor work culture. Didn't get all of the work reports I requested.
Customer service is one of the worst, i never felt appreciated or I was treated as a customer. I go there only because it was near my office.
The air filter compartment was not secured. Washer fluid reservoir was not topped off at all. Vehicle rides very rough after replacing spark plugs and wires.
Nissan of South Bay has a 4.4 star rating with 4,652 reviews.
Nissan of South Bay is open now. It will close at 10:00 p.m.