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Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
Rick in service is the best. Been taking care of my cars service needs for over 10 years. Thanks for all your help Rick.
Business response:
Hello, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager
Some suggestions here: 1. Regarding the cruise control assistant: While the initial conceptualization is understandable, disallowing a trial of the cruise control assistant is inappropriate. This function should be one of the primary features promoted for this car. 2. Regarding the negotiation phase: During the negotiation phase, the salesperson consistently pressured and misled me into accepting a higher price, which was unsettling. 3. Regarding sales service and process: Given that Nissan is a Japanese brand, it is recomme... read more
Service advisor Capri provided excellent customer service. He made the whole process of getting my vehicle checked in quick and easy. Definitely recommend going to this dealer for service!
Business response:
Hello, thank you for sharing your positive experience with our team at Nissan of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Very helpful and knowledgeable staff, very friendly and extremely wonderful customer service. Genuinely cares about customers needs with excellent advice and recommendations.
Business response:
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are happy to pass along your comments to our team. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Chris was pleasant, and to the point! I like that. He listened to my concerns. I wanted to know if I had any Nissan points to use and he went to another computer to check on that. It came out that my coupons were the better discount. Appreciate him going the extra mile
Business response:
Hello Cain.kim, we're so glad that we were able to go above and beyond your expectations! Thank you so much for sharing your positive comments about Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager
Capri was outstanding in her demeanor and professionalism. While this was my first visit it will not be my last. You team at Torrance Nissan make it a pleasure to take the drive from orange county.
Business response:
Hello Gerry, we're so glad that we were able to go above and beyond your expectations! Reviews such as yours give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
No complaints everyone was excellent and professional they answered all my questions and kept me updated
Business response:
Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We look forward to your next visit! Kind Regards, Elizabeth Reyes Customer Relations Manager
It was very good service. Marcel was also kind Nissan’s response took so long
Business response:
Hello, thank you for sharing your positive experience! We are glad our team could help. We are sorry to hear that it took Nissan (manufacturer) long to answer, but glad it was finally resolved. Kind Regards, Elizabeth Reyes Customer Relations Manager
Great service and happy with this dealership. The service department is always helpful with regular maintenance and service on our vehicle.
Business response:
Hello Elaine, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of South Bay has a 4.9 star rating with 3,388 reviews.
Nissan of South Bay is closed now. It will open at 9:00 a.m.