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Oilstop Drive Thru Oil Change

4.5

About this business

Location details

1375 Santa Rosa Ave, Santa Rosa, CA, 95404, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.5815 reviews
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Jade W.'s profile image
Jade W. 
rating
13 years ago

What a great place. I honestly have never had such a thorough and professional oil change. I've never been to a drive thru one so I was bit thrown off by the system of sitting in the car and having the mechanics talk to you through your window. They provided lots of information, a 33 point check and explained what everything did and why i needed it for my car without talking down to me or pressuring me to buy extras. Overall a great experience with a great team! Side note: they need wireless for those of us waiting with smar... read more

Dan L.'s profile image
Dan L. 
rating
13 years ago

I will give them a 5 stars all the way! As soon as my car stopped on the drive through, they asked me if I want anything to drink (water, soda, coffee, etc). The guys that work there are very nice and friendly. The entire oil change process only took about 10-15 mins and I was back on the road! 

D A.'s profile image
D A. 
rating
13 years ago

Excellent customer service but a very pricey oil change - $42.99, plus 100% markups on cabin filter ($35.99) and air filter ($16.99), both of which I needed. I like to support the shop by buying the smaller parts when possible but these were just too expensive - my final tag was over $100. I'll be replacing them myself next time. 

Robin T.'s profile image
Robin T. 
rating
13 years ago

This is like a pit stop at the Indy 500! Excellent customer service. They asked me what cool drink I wanted when I arrived, cleaned my windows, lubricated my doors, checked my tire pressure, checked all the fluids (mind you - don't buy anything unless you know you need it) - and, of course, changed my oil and filter. Total time was 18 min! Fabulous 

K R.'s profile image
K R. 
rating
13 years ago

On my visit today Robert, who offered good customer service, told me they don't make commission. When they showed me the stuff in my car, they didn't recommend I replace everything, so I felt like they were only giving me what was necessary. In the past other staff recommended I replace just about everything. Something has changed for the better at this Oilstop. 

Don P.'s profile image
Don P. 
rating
13 years ago

Went to oil stop today. Robert greeted us with complementary drinks and explained that there was no pressure to buy any product. Moises took over and did an excellent job. He topped off all my fluids. Excellent customer service. Will definitely be back. 

Jessa B.'s profile image
Jessa B. 
rating
13 years ago

Great drive through oil stop. Its very apparent that they are extremely customer service oriented. They are all very kind and do exactly their job. People complaining about how long it takes needs to chill out and not always expect a "fast food" experience. Your getting work done on your car, relax. I highly recommend going to this oil stop for your cars needs. 

J R.'s profile image
J R. 
rating
14 years ago

Good fast oil change. Some what pricey, But fast and dependable service 

adrienne a.'s profile image
adrienne a. 
rating
14 years ago

I do not like their sales technique, after going to the same guy forever who never tries to sell me anything more then an air filter once in a great while, it was very noticable they want to sell you the store.I was told I needed an air filter and my husband had just put one in 2 weeks prior. Yeah sure you get a free drink, but you pay $12.00 more then most place and it takes longer because they need to tell you your car needs everything changed. I will not be going there again. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.5 star rating with 815 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.