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Oilstop Drive Thru Oil Change
- Oil Change Stations
- Santa Rosa, CA
About this business
Location details
1375 Santa Rosa Ave, Santa Rosa, CA, 95404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My boyfriend went here the other day for an oil change, the service was good, even asked us if we wanted water, coffee, or tea while we waited. All the staff was friendly and was not pushy about trying to get us to upgrade the services, although we were already getting a higher package since his car requires a full synthetic oil. But their prices for other things were very good, my boyfriend ended up replacing his air filter and they only charged 20 bucks. At the store they can run 40 or more for the same brand. We will defi... read more
This review is not on the actual services provided but on the waiting process. I came to get my oil changed on my lunch break, knowing it might be a bit of a wait, fine. There were 2 cars ahead of me and I waited about 35 minutes before I pulled up and they checked my oil to tell me my options. I was expecting to get the $44.99 oil change but was told my car takes synthetic so my options were $71.99 and $84.99. Why on earth were my options not given to me as soon as I drove up?? I waited (and wasted) 35min for nothing! My me... read more
Business response:
Dear Rachel, We are sorry you were surprised by the cost of a synthetic oil change and for having to wait. Our stores are very popular, and there is often a wait time. We do our best to minimize the wait. One of our many tasks is to make certain you are aware of your car's warranty requirements when it comes to what specific oil to use. Once this information has been presented to you, we are more than happy to follow your direction. Conventional oil changes almost always cost less than synthetic oil changes, and you should c... read more
These guys seemed honest and thorough. They informed me that whomever did my last oil change left my air filter clips unclipped and unattached to the air box (thanks shitty ass pennzoil for doing that and Rockets Auto for not noticing it) that's why I switched places again. It's difficult around here to find decent/honest people to work on your car. Hopefully I've found the place for my oil changing needs. Thanks fellas!
Everything that has been said is true. The customer service is excellent and the no pressure to buy more services is awesome. I will be back!
These guys were great. I could easily have refused the extra services and expenses, but they did everything that I wanted and needed except brake check--just not what they do. They were professional and very cheery. I almost went to the Cleveland address of Oil Stop, but the Yelp reviews were not as good, so I waited a bit and got great service. I recommend them highly, AND be prepared to say no if you don't want extra services!!!! They do ask and are great if you want Or Not!
Very friendly, didn't oversell products I didn't need. I was in out, and spent less than I expected. I'll be back
I've always used this Oilstop when needing my oil changed, save for the one time I went to Valley Oil on Piner. Valley Oil wasn't impressive so I learned to just stick to what I know. All the guys here are really friendly and helpful. They do try to sell you other products but don't seem bothered if you tell them no. On busier days it's taken up to an hour but when I'm the only car it only took 30 minutes. After the oil change, filter, oil and engine cleaner it came to 80 bucks. Seems expensive but with the add ons it is wha... read more
$70 oil change, but that's what they charge every time at any Oilstop I go to. I also have a 2008 Honda Civic Hybrid, so it takes the more expensive type of oil. Otherwise you could walk out with a $30 - $40 oil change. The reason why I'm reviewing this particular Oilstop is because of their service. This took me only 15 - 20 minutes and they were honest and told me that I had a scratched up skid plate and a crack on my air filter housing. The people at the other Oilstops never mentioned these things to me. These guys were v... read more
I have been comming to Oilstop for a few years now and everyone is very friendly and promt. I was in a bind one time for my smog test and I had no time to take my car in. The owner offered to pick my car up for me so I would meet my deadline. THAT WAS SO HELPFUL. My business is right downtown so it was not to much trouble. Thank you Oilstop.
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.5 star rating with 779 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is open now. It will close at 6:00 p.m.