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746 E Huntington Dr, Monrovia, CA, 91016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It would be great if they'd answer the phone during regular business hours instead of having potential and actual clients directed to voicemail. Very off-putting. Personally, I'm not willing to go there now that I've called 5 or 6 times and all I hear is voicemail.
Business response:
Dear Tammy, Wow! I am amazed you did not get to speak to our Monrovia Manager or one of his senior staff members when you called recently. Our staff in all stores are trained to pick up the phone before it rings 3 times. If the store's phone is working properly and does not have issues, we will definitely address this incident with Monrovia's management team.Thank you for bringing this to our attention. I know how frustrating it can be to have to keep calling, and I am very sorry you had to experience this. We can only hope ... read more
Got my oil change before a long trip always a good experience. Free drinks are cool too. While waiting they ask questions about add ons but aren't pushy about it. Hotdogs next door at weinersxhnitsel lol Oh God I'm german american and I cant spell it, but anyway the snitzel is good after the oil change.
Omg! Guys are so attentive and nice. Always being with a positive attitude and smiley faces .
Had oil change not so long ago they said something was different with the plug they changed plug now my car is leaking oil. They said the plug was big and changed the plug to one of theirs instead of saying that it couldn't be done because they didn't have the correct plug now my car is leaking. I wish I had never gone to them
All of the workers had amazing customer service! This was my first time getting anything done here and I have no complaints. I got an oil change in about 20 minutes. I just cannot express how good the customer service was it's nice to go to places like this. This will be my new spot to get anything done!
They are liars and a rip off!! They said they were changing my air filter but they didn't!! They didn't even change my oil!! Today, I got back from my mechanic he proved it by showing me the oil filter and the oil itself!! They charged me $97.15 for a soda!!
Great oil place! I went in a weekend and they were empty. Everyone was ready to help, and they explained a lot of things to me. Ultimately they weren't able to get my oil cap off because of a fault of previous oil change. They were so nice though, and apologetic - and even gave me a discount for next time! Will be going back.
I have been here a few times and every single time every employee has been nice and attentive! They do a great job and very up front with any costs with out any pressure. High recommended!
Great, courteous and informative service. All the guys were very polite, made honest car service recommendations and prices were fair. It's a drive-thru oil service so you don't even get out of your car. You drive up to the port, wait your turn and get serviced in order. They do your oil change and then check all your levels, service other maintenance things, make their recommendations, etc. They also were not pushy about their recommendations which I loved. Thanks for the good, easy service, guys! I well be servicing my car... read more
Oilstop Drive Thru Oil Change has a 4.8 star rating with 1,188 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.