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9150 Fairway Dr, Roseville, CA, 95678, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I went here thinking I was going to the same OilStop that I used to go to but at a new location. That wasn't the case. They were nowhere near as professional, nowhere near as clean, nowhere near as knowledgeable nowhere near as friendly. Did they change my oil? Yes. I've since gone to auto lube on North Sunrise and got my original wonderful care back.
Felipe worked so hard to make things right when a problem occurred! I really appreciated his honesty and integrity. I would absolutely recommend this business!
Business response:
Thank you, Tina, for this great review and for singling out Felipe. He is a loved and vital member of our Roseville Team. Thank you, too, for trusting your vehicle to us!
Great service. Almost too good. They up-sale you by doing a full fluid/engine bay inspection. They do say it's no pressure and that they don't make commissions off of any Upcharges. Other than that I'm satisfied
First time at Oil Stop since they took over the former Fairway Lube location. The guys were very friendly and quick and did a great job on the service. But for Gods sake to the bosses of the company, QUIT trying to sell so many products and services on one trip! This is the kind of thing that turns me off. I don't fault your workers because clearly this is how YOU trained them. I was offered new wiper blades, coolant change, air and cabin filter replacement, tranny, differential and transaxle fluid change, oil additive, etc.... read more
I stumbled into this place on accident and left very happy! This Oilstop recently opened in place of a previous business that I used to do my oil changes at. I know nothing about my car and the previous place I went to never told me anything, they just changed my oil and I left. Cody, the manager at Oilstop was very informative, kind, knowledgeable and showed great leadership qualities. I could tell just from sitting in my car, watching the team, that this place had good values and their employees were happy. I work in manag... read more
Always fantastic service... thank you Stephen, Joe and Charles for keeping the kids entertained and happy. My kids love coming to get oil changes with me your associates always make us feel so welcomed and well cared for. Excellent customer service and great business for our community
Business response:
Thank you, Michelle, for the kind words, and we'll look forward to serving you . . . and your son, again sometime soon! Happy holidays!
Went there to get my oil changed and they overtorqued my drain plug. They told me before I left the place that my oil drain plug is not holding torque but they really did this themselves by overtorqing my train plug . I called them to expect them to fix this. They said they can't do anything about it. Other then that , employees were nice .
Business response:
Alec, We're sorry your recent visit to our Roseville Oilstop was not satisfactory. Please note, unlike most other quick lube businesses, we only use torque wrenches to tighten drain plugs to manufacturer's specifications, and we did not over tighten your drain plug. We hope you'll give us another chance when your vehicle is due for service again.
Awesome place to get your oil changed. The service is top notch from the employees. I even witnessed the manager or shift lead at that time motivating and encouraging his staff. That was awesome to see because you don't see that too often. Everyone was supporting everyone. The service was quick and convenient. They even gave me coffee while I waited. Would recommend this spot for sure.
Great experience I wasn't expecting to spend that much but they were very clear on what needed changing and let me know it was up to me what services I wanted to pay for. I would go again!
Oilstop Drive Thru Oil Change has a 4.6 star rating with 1,421 reviews.
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.