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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.635,539 reviews
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Adriana C.'s profile image
Adriana C. 
rating
4 years ago

i love coming here! great customer service. thank you to Carlos for fixing my car before a drive to Oregon. The employees there are always soo nice. i love how y'all explain everything about my car lol makes me feel less dumb. Great people!!! 

Denna V.'s profile image
Denna V. 
rating
4 years ago

I came here today for an oil change and I was very satisfied with the customer service, the urgency and the no pressure environment. Julio, fabian, Christina and this other guy (sorry didn't see or get the name) Helped me today. I drove in and they went over how much it was going to be for my oil change. They also had some recommendations for other maintenance but I did not feel pressured at all to get it though I did because I needed it. The prices are very good and you can do a Yelp check in for an additional discount. I l... read more

Amy M.'s profile image
Amy M. 
rating
4 years ago

My new-go to oil change service location! I came across this location last minute and in a rush. I was very impressed, they had amazing customer service! Very friendly staff, off the bat they offer you a complimentary drink while you wait. Not only that but I love how fast and convenient it was (Remember, I was in a rush). They truly go above & beyond to make you feel comfortable while you sit in your car and they provide service. They also go step by step in explaining everything they are doing. On top of that the price was... read more

Chris M.'s profile image
Chris M. 
rating
4 years ago

Today was my first time trying Oilstop, I must say that overall, I was very impressed. The staff was very professional in dealing with the customers in the way that they talked to them, and how they explained everything they were doing. I was pleased with the level of professionalism in the way they communicated every service they were doing, and what they recommended. They weren't pushy like some other garages can be when it comes to other services that are recommended to be done, which I appreciated. I also enjoyed listeni... read more

Daniel E.'s profile image
Daniel E. 
rating
4 years ago

Man I've been coming here for a long time and always knew they were good- but today they went above and beyond: Right after my Oil change I heard a word noise and thought the only people under my car was OilStop. They gladly accepted me back and double checked all My work and then re-tightened everything that wasn't even apart of what they do, but just to show kindness - they went through the engine cavity and listened for what the rattling sound could be-- The sound is now gone. Not that they would do this for every custome... read more

Lachmin S.'s profile image
Lachmin S. 
rating
4 years ago

I (ok my car) was in desperate need of an oil change (had driven 7k miles since last one and a long drive was on the horizon). I had called and made an appt with Big O' but when I arrived the service rep was rude and claimed that I must have not made the appt as they do not schedule oil changes at that hour. I was furious that their employee (who made the appt) apparently was just wasting my time for kicks. I left Big O frustrated and upset. I saw Oil Stop was across the street and decided to take a chance on getting my oil ... read more

Katy M.'s profile image
Katy M. 
rating
4 years ago

I came in about a week ago. Then I came in again a day ago. My car was really dirty and had soda stains on the sides. No one cleaned off the soda stains and they were just left when the car wash was done, lovely. When I went a day ago, still, soda stains not cleaned. All the employees, didn't catch any names, but in particular all the females who work there, are always, constantly, on their phones. Disappointing. 

Business response:

Katy, We’re very sorry your recent experiences at our Happy’s Car Wash weren’t up to the high standards we’ve set for ourselves. Please provide your contact information by sending it to guestservices@oilstopinc…, as we would like to try and make this right for you. Looking forward to hearing from you. 

David W.'s profile image
David W. 
rating
4 years ago

Great customer service every time. They don't try to upsell you and give you something to drink. I moved away but still come back here whenever I need an oil change. 

Taylor C.'s profile image
Taylor C. 
rating
4 years ago

The staff was incredibly nice. Like as if they actually wanted to be there and appreciate their customers. That's so rare these days! Definitely recommend! 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 35,539 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open on Monday at 8:00 a.m.