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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.634,616 reviews
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Brittany E.'s profile image
Brittany E. 
rating
6 months ago

DO NOT GO HERE. Angry. Horrible service. Waited in line behind 2 cars for a full hour. As the hour was about up another car drove in behind us and was immediately seen at two bays over. Since the line we were in was taking so incredibly long we moved to bay 2. A worker came out and told us that we had to move because the car we were originally behind was to be serviced before us. He had NOTHING to say about the car that came AFTER us and was seen BEFORE us. We drove off as time is incredibly valuable for us. Really livid t... read more

Business response:

Hi, Brittany. We apologize for the frustrating hour wait and confusing service process. Your time is valuable. Please call (707) 579-4479 or email us at guestservices@oilstopinc.com to discuss your experience. 

Bill M.'s profile image
Bill M. 
rating
6 months ago

My first 4 experiences were great! Friendly and professional with great vacuums after. However, I use synthetic, and went in for fluid check at 5,000 mile reminder. Done this here before as well as other businesses. This time, however the tech was rude, abrasive and argumentative when I told his I was in for fluid check. He told me all synthetics call for change at 5,000. I told him that is not close to truth, that they recommend every 10,000 across the board. Yes, one might want to change at 5000, but that is a w... read more

Business response:

Bill, thanks for bringing this to our attention, and we apologize for your experience. We strive to offer friendly, efficient service, and we'd love the chance to resolve this. Reach out to guestservices@oilstopinc.com so we can assist you further. 

Mike K.'s profile image
Mike K. 
rating
6 months ago

This car wash has got to go away, they could care less what your car looks like when they are done, windows are never cleaned always smeared water spots everywhere, will not be back!!!! 

Business response:

Mike, we apologize for any frustration caused. Our team is dedicated to serving with care and respect, and we’re disappointed that we missed the mark. Please email us at guestservices@oilstopinc.com, we would love a chance to make things right! 

Roshell Y.'s profile image
Roshell Y. 
rating
6 months ago

I was overcharged despite me calling out the incorrect item on my invoice, and had to return for a refund. As well, I found that one of the covers in the engine compartment had been busted by the staff without notifying me. I've tried to contact guest services through email and through the website, and have received no response. 

Michtou M.'s profile image
Michtou M. 
rating
7 months ago

A very poor car wash, and too expensive. They don't brush your car before it's washed. I spent 22 for a high level car wash, and the windows still came out with water spots. There still was dirt in the window wells. There was no shine...was there really any wax in there? I'll try the one in Hazel Dell next time. This one is not worth it. 

Jake B.'s profile image
Jake B. 
rating
7 months ago

I had my transmission oil change and oil is leaking out of the fill hole , this place is a joke 

Tony M.'s profile image
Tony M. 
rating
7 months ago

I've been bringing all me vehicles to this shop for a year. Recently, they misplaced a part in my oil filter but i didn't realize until a week later, after i spent money replacing sensors based on the engine codes (plus a whistling noise and loss of power) i received after the oil change. The oil shop called me to admit they threw away the center piece from my BMW's oil filter and would replace it. After researching and asking various mechanic shops, it was likely this was the issue on my car. As soon as they installed the p... read more

Mr P.'s profile image
Mr P. 
rating
7 months ago

This place has some SERIOUS time management issues. I was second in my line at 8:03am. The car in front of me took 23 minutes to complete. I pulled in next. I waited for 40 minutes! For a simple oil change! I could see the technicians twirling tools in their hands, pulling by out there cell phones and messing around. I felt bad for the long line of cars behind me- who knows when they would be attended to? In the span of one hour, only 2 cars made it through my line. That's terrible. I have the tools to change my oil myself, ... read more

Ides M.'s profile image
Ides M. 
rating
7 months ago

I waited almost two hours for an oil change in the heat of the summer. I purchased a Groupon for a synthetic oil change and they gave me a synthetic blend which is cheaper. They never called me back to rectify the situation. My car is newer so it requires full synthetic. I won't be able to get the protection my car requires with the below par oil change they gave me. They could have easily had me move to the next bay if they knew the guy in front of me required an hour long service. But instead they made me wait behind him a... read more

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 34,616 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open at 8:00 a.m.