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Oilstop Drive Thru Oil Change

4.6

About this business

Location details

4184 Main St, Springfield, OR, 97478, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.634,610 reviews
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Linda D.'s profile image
Linda D. 
rating
a month ago

Taste drive-tru car wash was simply horrible. None of the droplets from trees/ bird stains were removed by machines! I even asked the tech who sprays down the car first could he please try and spray the spots and he simply could care less. I will never use this facility again EVER!!! 

Business response:

Hi, Linda. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Happy's and would love the opportunity to improve. Please get in touch with us at (707) 766-0481! 

Alexandra B.'s profile image
Alexandra B. 
rating
a month ago

I really wanted to like this place. I came here on my hour long lunch break because I read that they are fast. I am now going on an hour and a half sitting here. They do a good job but do not think this place is fast. You will need two hours out of your day. 

Dan G.'s profile image
Dan G. 
rating
a month ago

Don't get your oil changed here! Yes, they will perform a Synthetic 33-point(?) Inspection for $103.99. That price is up front. What isn't up front is: $4.50 Waste Disposal Fee, $18.99 for a Synthetic Oil Filter, $9.79 for an additional 0.7 quarts of Synthetic Oil that appears to be in addition to the 5.0 quarts that they, theoretically, put in! Seeing as my car, supposedly, holds about 4.8 quarts, I don't quite understand this additional charge. Even with $25.00 off, my bill came to $121.10! WHAT A RIP-OFF!!! Did I ... read more

Axl H.'s profile image
Axl H. 
rating
a month ago

Updated!! We arrived at 5:58 PM and didn't realize the shop closed at 6. After going through the wash, our car was still very dirty, so we tried to go back through and spoke with an employee named Nicholas. Unfortunately, the customer service was extremely poor. Nicholas was rude and dismissive, and he told us the vacuums were already turned off and that he had no control over them. He also didn't mention that they were about to close when we first arrived. When we asked about a refund or another wash since the car wasn't... read more

Blanca H.'s profile image
Blanca H. 
rating
a month ago

Customer service sucks. Besides the fact that they have no one in near site for needing anything they shut off vaccine automatically but don't tell you in advance so you prepare. Come back tomorrow as if life is just that easy. Try talking to them wouldn't be upset except I paid the high price didn't get cleaned information on closing time. No value for customer service. Will also be canceling our membership for the other car we have. 

Andrew C.'s profile image
Andrew C. 
rating
a month ago

Why does this place have good reviews when all they do is try to upsell items and services. I came to get a synthetic oil change but the guy kept telling me I need this and I need that. Ended up paying $135 even with a coupon. Never ever going here again and 100% do not recommend. 

Karla T.'s profile image
Karla T. 
rating
a month ago

Had my oil changed todayby someone else because The first and last time I used this business (Sept '25) NO oil change should run over $100. Especially when they deflated your tires. Strip the plug and lost the plug gasket. This was pure incompetence. 

Mike D.'s profile image
Mike D. 
rating
a month ago

My wife just called me frustrated because I said she could go in and just say "NO" to all the hard sales pushed on her.... All the sudden the $59.99 went to $103 because they insisted on a $19.99 stop leak and $9.99 for an extra quart on a Ford Fusion??? WHF??? WHY DO YOU GUYS DO THIS TO LADIES??????? Lame. Not going back because it suks rei have to take my woofs car in because these clowns cant take NO for an answer. Almost all my reviews on yelp are positive.. Look at my other reviews almost all positive.. But this is lam... read more

Jim B.'s profile image
Jim B. 
rating
2 months ago

I used to like this place but at my most recent visit they assigned to me a complete rookie who would have been perfectly happy putting in the wrong oil if I hadn't caught him. Plus the same rookie used the wrong air pressure for the tires 

Business response:

Jim, we’re very sorry for your recent experience. We always aim to provide excellent service and truly value each guest. If there's anything we can do to improve your visit or make it right, please don’t hesitate to reach out to us at guestservices@oilstopinc.com. 

Frequently asked questions about Oilstop Drive Thru Oil Change

How is Oilstop Drive Thru Oil Change rated?

Oilstop Drive Thru Oil Change has a 4.6 star rating with 34,610 reviews. 

When is Oilstop Drive Thru Oil Change open?

Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.