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Old Republic Home Protection
About this business
I have had Old Republic since 2009 overall they are a good company. However, in the last year, Ive noticed a huge decline in their customer service as well as their extremely long wait times of 15 minutes or longer no matter what time of day I try to call. On September 9, 2024, I had a extremely bad experience with a *** that was not knowledgeable was extremely rude and even overdrew my account because she double charged me. She was very argumentative when I told her she put into payments even told me I was rude when I told ... read more
Business response:
Hi, ****. Thank you for your review. We strive to provide excellent customer service during every call and apologize if that was not your experience. A specialist will call you to discuss this matter further. ~**************
Easy and quick, from putting down the request to get the professional at my house
Business response:
Hi, ********. Thanks for taking the time to share your positive experience. We truly appreciate it! ~**************
Very professional and they act with sense of urgency. Great work honestly.
Business response:
Hi, *****. Thank you so much for rating your experience with us so highly! ~**************
Have used **** for nearly 11 yrs when I bought my house.Very pleased w/ their customer service and all they providers they have sent.Worth it to me since I'm no very "handy" around the house.Excellent! Thank You.
Business response:
**************. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~**************
They were prompt when appliances breakdown. They provided updates to the repairs and followed up on the contracted vendors.
Business response:
Hi, ******* We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
Very good home warranty company. Always available and sends repair companies out promptly. Ive been satisfied with old republic and highly recommend them for anyone looking for a home warranty company.
Business response:
******* We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
Old Republic is Excellent!!! They respond quickly and send you 4-5 star rated technicians. I have had home warranty companies for decades and switched to Old Republic last year. My previous company would send me companies that had 1 star out of 143 reviews, which is unacceptable. Many technicians over the years would say that Old Republic is the best. I did not switch at that time because they required first year payment upfront and then second year you could pay monthly. That has now changed and you can start out with month... read more
Business response:
**************. Thank you so much for taking the time to share your comments! We look forward to serving you for years to come. ~**************
Old Republic simply treated me right and I really appreciate all of their efforts in fixing numerous service requests thrown in during such a busy season of the year. highly Recommend!
Business response:
******************. We appreciate the kind words and are glad we could provide you with a positive experience! ~**************
They were very polite and communicated very well on the phone.
Business response:
**************. Thank you for the high marks. We really appreciate you taking the time to leave a review! ~**************
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.6 star rating with 7,802 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.