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While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
they handle the issues as if it was their own. well done and very polite and responsive. i would recommend to my friends for the best home warranty. i've been with them since 2014 of march, and would recommend their company to all deserving home owners. thank you and keep up the good work.
Business response:
Hi, *****. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
Service technician was very friendly and professional. He was very honest in giving me a thorough explanation of the problems. I had a water leak at a connection on the output side of a water heater. The technician showed me that the heater was plugged with rust and sediment. The connecting pipes were corroded and almost totally plugged. He replaced short sections included the bad connection. He also had to replace the outlet stem of the heater. Luckily, or not, it did not break off inside the heater. ORHP will not replace t... read more
Business response:
**************. Thank you for taking the time to leave your feedback. We strive to provide the best service every time, and apologize if that was not your experience. We take your comments to heart and will ensure that they are addressed. ~**************
Placed the service order online. Repair service company called the next morning and came within 30 minutes of the call. Fixed the problem in a timely manner. Cost for the service was reasonable. Cost for the warranty agreement was nearly double from year to year.
Business response:
Hi, JL. Thank you so much for your review! We hope to serve you for years to come. ~**************
Stay with this company since 2018. Very responsive company. With some minor issues aI am very satisfied and continue to be with them.
Business response:
**************. We are thrilled to learn that you had a positive experience with us! We look forward to serving you again soon. ~**************
*** had two claims with them and absolutely no problems. They take of everything, the servicemen were professional and got to the problem immediately. ??
Business response:
Hi, ******. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
I agree with the person that said the vendors are not great ( not all mind you) but I cant blame Old Republic for vendors not responding, when the first vendor Old Repulic assigned didnt contact me nor responded my phone calls I reached out to Old Republic to complain about the vendor and Old Republic set me up with another one who responded immediately and got the work done on the time they said they would.I just wish they stop raising their rates each year but over all I am very happy with their service. Thanks Old Repibli... read more
Business response:
Hi, ******. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
My problems are almost always fixed in a timely manner.
Business response:
Hi, *****. We appreciate the kind words and are glad we could provide you with a positive experience! ~**************
Most of the time the service has been timely and effective. I've had one experience when they had to replace an appliance and it took more than 30 days to do so. I would however recommend the service for anyone looking for a home warrantee. The technician on this past service was knowledgeable, professional and timely.
Business response:
Hi, ****. Thank you for your honest feedback. We hope to serve you again soon! ~**************
Great service, quick turnaround time, and very satisfied with the results.
Business response:
****************. Your feedback is highly appreciated. Thank you for sharing your experience! ~**************
Old Republic Home Protection has a 4.9 star rating with 4,099 reviews.
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