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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
DO NOT USE THIS COMPANY.There are so many issues where do I even begin.I had an issue with my garage and they sent out a company to fix it (I was charged an $85 service fee). The company that fixed it did not actually fix it. My garage broke again. By the time I had gotten to calling the home warranty, it was ****************************************************** another $85 (it has to be within 30 days apparently).Then that same company came to fix my garage. They told me a bunch of BS and charged me $550 for new parts but ... read more
I wish I could give this company zero stars.We closed on our house 4 days ago and had gotten this warranty as an extra protection just in case something went wrong. The day we started moving in, we realized our ac had gone out. It worked when we did our walkthrough 2 days prior, but was out when we got here the morning after closing. We called our warranty company, and they sent a technician out. The tech really didnt tell us what was going on and when I started asking him questions, he told us someone would call us in the n... read more
Both AC units went out and a service desk ticked was placed on 06/28/2024. Today is 07/26/24. No repairs done. No help from what piddly amount the home warranty will cover. The "contractor" is not answering calls or texts. Called multiple times to the contractor with no help from our warranty provider. Only excuses from Old Republic. So far, 28 days with no responses, no help and no assistance. WORST SERVICE EVER. DO NOT RECOMMEND. TOTALLY UNACCEPTABLE. We've been a customer with them for almost 20 years and this is the serv... read more
Extremely poor communication. They appear to contract with sub-par vendors based on cost which translates to shoddy repair work for us as home owners. Wanted to speak with ORHP and explain the low quality of repair vendor they employ. They plaster all over their website "contact us" - good luck.. on hold 20 plus minutes and counting. UNLESS its renewal time! Then you will receive multiple communications from Old Republic Home Protection. Of course!
Old Health Republic sold a policy in an area they do not serve! So, after cancelling by their providers, I had an outside contractor come and evaluate my appliances. The technicians provided a report, but they ORHP is ansking for more information. If they use outside vendors, they should provide a checklist strait ***** to go through with an outside vendor. The outside vendor does not want to deal with them because they give the run around apparently, asking for vendors to go back and provide more details, which you can see ... read more
Old republic does not screen the service providers they force you to use. I had a them send a plumber that overcharged them so they only approved a fraction of the cost and expected me to pay the rest out of pocket. Will not make any changes and told me to take it or leave it.
I filed a claim and the company has been giving me the run around not communicating about resolving my situation on my HVAC system. They have these contractors come out does not follow correct procedures on diagnosing and completing the claim in a timely matter. This will be my second time dealing with the same situation. From May of 2024 to July of 2024 I am dealing with the same thing. If the situation was diagnosed right and fixed the first time I will not be here now, but the person done a patched job and the next contra... read more
took days to get someone to actually come out. I sat at home for hours on multiple days and they no-showed multiple times. once they came out they told me that I just needed to turn off the ** downstairs and only run it upstairs......there is only one thermostat, what a waste of $. I will not be renewing my home warranty. I will be sharing this experience with friends and family. Do not use Old Republic!
It's 115 degrees outside and I have been without AC for 10 days. There would be no end in sight if I let ORHP handle it. ORHP made this such a horrible experience. I am truly disappointed. How dangerous to myself and my animal to live under these conditions.
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.5 star rating with 6,790 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.