Old Republic Home Protection

Larry C 

on BBB

a year ago

Why did I purchased/continue to pay for an Old Republic Home Warrant (ORHP)? April 2023 rental home furnace goes out. 35 days later, plus an additional $200, it was fixed. Seven months later, the furnace goes out again. It takes two weeks for ORHP to dispatches technician. 30 days later, multiple visits, dozens of calls to ORHP, additional $100, service fee, and it is fixed. Two hours later it goes out. Technician tells Old Republic a Lennox technician is needed to resolve issues. The ****** inspected the furnace and said fu... read more

Christi S 

on BBB

a year ago

Old Republic goes out of their way to deny claims. The contractor who did the work laughed and said their excuse for denial was "crazy." However, Old Republic said we had no grounds for appeal since our contractor performed the work before we found out that the claim had been denied. We will never buy a home warranty ever again. 

Diane C 

on BBB

a year ago

Would not waste my money again. We had a dishwasher issue which began in July 2023. Three service vendors later (first said we needed part and was going to order, but upon follow up learned he wasnt going to travel from ******** to ******** again. Second employee would tell us one thing (needs a different part, needs help getting dishwasher out, needs replacing; then report something different to his company; needed floors removed to get dishwasher out, part didnt arrive, etc. Third stated they would try new part and when th... read more

Janice M 

on BBB

a year ago

Very long hold times lately and their vendors are not the greatest. I am disappointed. Been a client for over 15 years and thinking of switching. **************** has went down big time with Old Republic. Hold times are extremely long and frustrating. Seems like Old Republic needs to hire more employees and get better vendors. 

Dan F 

on BBB

a year ago

There not fixing issues so they can make more money 

Bayla R 

on BBB

a year ago

Honestly save your money and put X amount away monthly so if you do have A problem you can pay for it with the money saved. I have gone through h*** and back with Old Republic home protection for A mere $45 cost to remove my old appliance which was supposedly to be taken away by them. Do not believe them when they say they will reimburse you that's A load of ****.the only thing they protect is their bank account with the money from us saps who purchase their warranty's. HAPPY NEW YEAR! 

Randy W 

on BBB

a year ago

Recently ORHP charged me $110.00 for NOTHING except delays, lies and frustration. The company you sent to fix my hot water shower leak decided they also wanted to change the cold water valve. Changing the cold water valve, which WASNT leaking, would require turning off the water to the entire apartment building. I only wanted the hot water valve fixed, NOT the cold water valve replaced for no reason. So they just LEFT and fixed NOTHING. They said someone would call and reschedule. Nobody called. I called later that day and t... read more

James K 

on BBB

a year ago

Poor communications and service time...except very quick to deny claim based on wrong info and not letting us know 

Shiqiu Z 

on BBB

a year ago

I recently experienced significant frustration and inconvenience with Old Republic Home Protection, leading me to write this review. My washing machine failed to drain, trapping all my clothes inside. Understanding the urgency, I promptly requested service through Old Republic. Despite waiting for two days, I received no contact from any service provider. With all my clothes locked inside the machine, I had no choice but to arrange for an independent technician, who promptly resolved the issue.Surprisingly, after my problem ... read more