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Old Republic Home Protection
About this business
While you’re building a lifetime of memories, we keep your home protected with comprehensive home warranty plans. Since 1974, Old Republic Home Protection has helped safeguard over 6 million plan holders from the high cost of home system and appliance breakdowns. When a covered item fails, we’re here for you.
Both AC units went out and a service desk ticked was placed on 06/28/2024. Today is 07/26/24. No repairs done. No help from what piddly amount the home warranty will cover. The "contractor" is not answering calls or texts. Called multiple times to the contractor with no help from our warranty provider. Only excuses from Old Republic. So far, 28 days with no responses, no help and no assistance. WORST SERVICE EVER. DO NOT RECOMMEND. TOTALLY UNACCEPTABLE. We've been a customer with them for almost 20 years and this is the serv... read more
Extremely poor communication. They appear to contract with sub-par vendors based on cost which translates to shoddy repair work for us as home owners. Wanted to speak with ORHP and explain the low quality of repair vendor they employ. They plaster all over their website "contact us" - good luck.. on hold 20 plus minutes and counting. UNLESS its renewal time! Then you will receive multiple communications from Old Republic Home Protection. Of course!
Old Health Republic sold a policy in an area they do not serve! So, after cancelling by their providers, I had an outside contractor come and evaluate my appliances. The technicians provided a report, but they ORHP is ansking for more information. If they use outside vendors, they should provide a checklist strait ***** to go through with an outside vendor. The outside vendor does not want to deal with them because they give the run around apparently, asking for vendors to go back and provide more details, which you can see ... read more
Old republic does not screen the service providers they force you to use. I had a them send a plumber that overcharged them so they only approved a fraction of the cost and expected me to pay the rest out of pocket. Will not make any changes and told me to take it or leave it.
I filed a claim and the company has been giving me the run around not communicating about resolving my situation on my HVAC system. They have these contractors come out does not follow correct procedures on diagnosing and completing the claim in a timely matter. This will be my second time dealing with the same situation. From May of 2024 to July of 2024 I am dealing with the same thing. If the situation was diagnosed right and fixed the first time I will not be here now, but the person done a patched job and the next contra... read more
took days to get someone to actually come out. I sat at home for hours on multiple days and they no-showed multiple times. once they came out they told me that I just needed to turn off the ** downstairs and only run it upstairs......there is only one thermostat, what a waste of $. I will not be renewing my home warranty. I will be sharing this experience with friends and family. Do not use Old Republic!
It's 115 degrees outside and I have been without AC for 10 days. There would be no end in sight if I let ORHP handle it. ORHP made this such a horrible experience. I am truly disappointed. How dangerous to myself and my animal to live under these conditions.
Shady! Shady! Shady! I would not recommend OR to warranty a bird house. These guys are absolute clowns. I thought a warranty was supposed to actually cover what you purchased it for? I had them out to fix my fridge. They diagnosed the problem with the water system then said they could not find the parts. They called me and said since we can't find the parts we are replacing the fridge. Then they called me a few days later and said well....actually we are only paying you for the cost of the water system, not the fridge. So no... read more
Scammy service that hires crooks as providers and values profit over service, even when they're in the wrong.I had a summer "tune up" done for my ** unit through Old Republic Home Protection, which required a trade call fee that I paid. The provider, one of Old Republic's vendors, informed me that my ** unit had a broken controller that needed replacement. This wasn't part of the tune-up, so I had to pay another trade call fee for the repair.After the supposed repair, the ** unit malfunctioned. It wouldn't turn off, so I had... read more
Frequently asked questions about Old Republic Home Protection
How is Old Republic Home Protection rated?
Old Republic Home Protection has a 3.6 star rating with 7,218 reviews.
When is Old Republic Home Protection open?
Old Republic Home Protection is open now. It is open 24/7.