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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
We had below average service which made our first experience not so good. I also think adding in a service fee to my bill without my knowledge is not a good business practice. I understand why it is done with comps being used, but we should have been advised. I am a Black level member and will still patronize Derby City, however Oliver's needs some repair.
If you feel that arriving for a 6pm reservation, receiving your meal at 8pm (party of 4) and food not prepared as expected is your thing, then dine at this restaurant. The meal and experience that our group received was probably the worst meal that I have ever had in my life at a so called 4-star restaurant. It took two hours to receive three ribeye steaks and side dishes. After speaking with the waiter and the manager (Jones) multiple times, the food finally arrived ice cold with steaks at the incorrect temperature. When we... read more
Server was excellent. He should have been embarrassed by the food quality. We had French onion soup. Cold with a crouton that requires a hatchet to cut. Calamari that tastes like two day old popcorn. We’ll never go back and recommend others avoid this place as well.
Food tasted burnt The steak was terrible and service was very slow
Salad was great, wine was good, steaks were too chargrilled, and the sides were underwhelming
Horrible experience at this restaurant. The chicken was tough and dry. The steaks had no seasonings. All the sides were lukewarm. Even the crème brûlée was warm on the bottom. The only thing that was good were the salads. The server was excellent but not one manager approached to ask how things were. It wouldn’t be a big deal, however they went to every other table.
Very disappointed in the food. Guess I was expecting Ruth Chris quality. No where near!!
My wife and I went for Valentine's day and ordered the special menu. The butterfly shrimp was chewy as was the short rib. The pork chop ordered medium (chefs recommendation) was cooked to well. The only thing edible was the drinks!
Oliver’s was a nice ambiance but the food was completely mid and not anywhere near the pricing.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 627 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open at 5:00 p.m.