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Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
- Steakhouses
- Louisville, KY
About this business
Location details
4520 Poplar Level Rd, Louisville, KY, 40213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 11:00 p.m. | |
| Sat | 5:00 p.m. to 11:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
Service was excellent! Food was lousy. I had the seafood platter. The lobster was so overcooked, I could barely scrape it from the shell. The crab cakes were over salted, as well as the shrimp. Our friend had a filet, which he said was dry and bland. We don’t mind to pay higher prices for good food. But Oliver’s needs to put out better food for the prices they are asking.
Not a 5 star restaurant. My husband had the lamb chops and it was literally 7 bits of meat. The short rib was dry and tough. I wasn’t given utensils after sending mine to kitchen with the dirty dishes. I ended up having to use my husbands butter knife. Just wasn’t good quality like the other 5 star restaurants we’ve been to.
We ordered a side of mushrooms with our entrees. They were awful. No seasoning, no wine, no garlic. Tasted as if they were sliced mushrooms cooked in a microwave without any thing else. Everything thing else was great especially the service.
Business response:
Donna, we're grateful for your kind words about our team and your overall experience. We're sorry our mushrooms weren't up to par - your comments have been shared with our kitchen so we can improve. We'd love to show you the difference on your next visit.
Food was good but service was SLOW and wait staff that was supposed to clear table took one plate and walked off. Never did clear our plates. Not crowded at all and food took FOREVER. No need to return!
Did not have sorghum carrots that was listed on menu. Green beans were like a salt flat. Oyster Rockefeller just okay. My wife’s fillet was covered in garlic pieces and after accidentally eating a couple ruined her steak after that. Her Baked potato was okay. My Ribeye was tender and cooked medium rare as I asked for it however no flavor and very bland. Asparagus was just okay. It was just the two of us and when the bill came it was correct and we presented our payment card for payment. When the waiter came back for payment ... read more
Service was slow, food was just ok, and it was pricey. Bad combination, won't be back.
Average at best and priced at above average. Shrimp appetizer came after the main course was served. Lobster tail was thin and over cooked. All other food was good. Service was slow and spotty.
The ambiance was good, the decor was nice, the service was good, but the food was terrible. We had a ribeye steak and lamb chops, the steak was so tough and full of gristle that I couldn’t eat it. The lamb chops were cooked alright but the were a low quality with little meat. The sides, the drinks, and the desserts were delicious but for the price of the food the overall meal was not a good value.
Service was very poor, very slow. Our dinner took nearly two hours. We waited 30 minutes to get our one and only drink. For the money spent, service should be over the top. Very disappointed.
Frequently asked questions about Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel
How is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel rated?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel has a 4.3 star rating with 642 reviews.
When is Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel open?
Oliver's Chop House & Bourbon Bar at Derby City Gaming and Hotel is closed now. It will open tomorrow at 5:00 p.m.