Orkin

Christine T 

on BBB

a year ago

I have tried to cancel my contract several times as my pest problem. I explained I dont want another technician to put down more traps and that they have pulled out my fridge to put traps behind and pulled out my stove which had caused a gas leak in my line. I have been threatened with collections if I do not pay the final bill for a service that has not worked. 

Margie B 

on BBB

a year ago

Rip-off and unfair people! Ok i had orkin services for about 2 years or better and 2 of the employees came out and disrespected my home and my family. I reported it and the manager gave me a refund to butter me up to stay. But later about 2 months, they stop doing my home for 5 whole months! Yes 5 months, no service and no call. So in septemeber of 2023 a guy call my phone and said he was at my home to spray for orkin services. I immediately stop him from talking and said no sir, no one came out for 5 months so I'm not wanti... read more

Mckayla G 

on BBB

a year ago

This company is fraudulent in the services they provide. I had a tech come for months stating he wouldnt be doing anything until I cleaned my house better. The tech stated that not matter what he does now, it wont matter because the immigrants that live there were dirty. He kept repeatedly making comments regarding people from over the border not being civilized and trashing my house. The house is a lived in house cleaned daily, its a normal house. The tech would constantly speak in a misogynistic tone towards me as a woman.... read more

Irene T 

on BBB

a year ago

I have been a customer of orkin for 4-5 years.We have lots of scorpions.I was away for a year and a half. ***** was able to access the house. But the didnt not **** me in thatbyear and a half that they changed policy and dont do baseboards. Only doors and windows.Shame on you for taking payments and not providing the services i have been paying for. Thats alot of money. *************** *******. Orkin ***** Weather i live in a dump or mansion. I should get what i pay for. 

Bethany S 

on BBB

a year ago

We heard scratching in our attic and called Orkin to take a look. They said we had a mice infestation and required a full insulation replacement. They told us they'd replace all the blown insulation and batting, decontaminate the attic, and replace it with their cellulose insulation that is rated at an R-49 at 13" with an entrapment in the crawl space.We were not given a contact. This contract was supposed to be emailed on 12/27/2023 and has never been emailed. We received a copy on 12/30/2023 after the work had been complet... read more

Chloe N 

on BBB

a year ago

Im not only disappointed client. I chose to go with ***** because of all 5 star reviews. I must be blind then. An employee gave me a quote for $375 but charged me $562. I called and complained about it. I thought it will get taken care of ASAP. I was so wrong because another $275 withdraw from my bank. I contracted same employee multiple phone calls/ text/ messages. He kept saying yes Ill take care of this for you. After weeks had passed, still nothing happened. One day, an accountant manager from ***** called and assured me... read more

Cheryl R 

on BBB

a year ago

We have been Orkin customers for quite a while and though the technicians have been professional and tried to be helpful, ***** has been unable to resolve an ongoing issue with mice and the customer service has greatly deteriorated. I've repeatedly been told a manager would either come to our house or call me back and repeatedly have had no return call and the manager has been a no show for a scheduled appointment. Another time that someone came out, they tried to upsell us on other services and did nothing to address the cu... read more

dl f 

on BBB

a year ago

Orkin was called to check for mice in the attic caused by a recent cold spell. I was out of town so my wife dealt with the Orkin rep ****** who came out. My wife called me in a panic saying she was told we had an infestation of mice. She was also told that besides removing the mice, the insulation needed to be removed and replaced with new. Orkin would provide this service for $17,709! **** further told my wife that he needed an answer within a few hours.I contacted several people with experience dealing with this very situa... read more

Brian R 

on BBB

a year ago

They got me. I was so upset when I moved into a new home with mice infestation, that I completely relied on their immediately recognizable brand and trusted them to remedy my situation. Orkin charged me thousands of dollars to clean up my basement and crawlspace. They were contracted to remove all sill plate infested insulation, remove any live/dead rodents, clean the sill plate, disinfect the area and put in new insulation. After their work, I had another service check behind them. The other service found mice f**** in the ... read more