Orkin

Kris N 

on BBB

a year ago

I have never written a review, however, I felt compelled to warn others to NEVER do business with Orkin, and to especially keep an eye out if you have elderly parents who live alone. My 81 year-old mother received a knock on her door asking if she wanted a free house inspection (she has a termite contract with Orkin). My mom has had ********** of any infestations of any sort. The rep proceeded to spend 3.5 hours inspecting every single room in the house (bedrooms and bathrooms included?), even though the average inspection t... read more

Elizabeth S 

on BBB

a year ago

House was not properly treated for termites after first year re-inspection. Never got a resolve. Several years later Orkin failed follow up and resolution. Still no response. Worst pest control I've ever used. 

Maria M 

on BBB

a year ago

Extremely pushy and dont care about the customer. Very disrespectful, if the customer text back with a no and placed a massage that on the day of visit no one was going to be home and they still showed up *** then proceeded to spray the front because everything was locked, that is very disrespectful and now they want their money for service not rendered. 

Shirley F 

on BBB

a year ago

Didnt get rid of rats. I had to do it on my own! Im being over charged and they charged me for termite treatment that I continually declined. 

Afrida C 

on BBB

a year ago

I bought a home that came with home *****************. I called to get service and I specifically made sure its not a contract and i will call for further service. Yet they come in without confirming with me and perform service and charge my account. They are scammers 

Julie M 

on BBB

a year ago

Miserable service! We started out with an independent service who then sold to Orkin. Orkin proceeded to raise our rates with no notice and cut the service to one time a quarter. We originally received service every month for a rate of $300 per year. We just got a bill for one service during the month of Oct. for $117.99. The last service consisted of approximately 10 min of spraying the outside of our home and that was it! Terrible! I would not recommend this business. Go independent! Looks like my experience is consistent ... read more

Joline L 

on BBB

a year ago

I pay Orkin to spray inside and outside of my home. They have no problem. Charging me for the service. Although when they come, they usually only spray the front part of my house, neglecting the backyard sides of my house and inside. If they show up at all. Today I had a scheduled appointment between 4 PM and 6 PM. I called the company at 5:30 PM to find out what time they would be here. I was told 15 minutes later at 545 PM as there are finishing Home . They never showed nor did they call or cancel the appointment. The comp... read more

Did H 

on BBB

a year ago

Horrible customer service. Horrible service! I am a new customer and received the worst servicer from them. The manager did not handle the issue as he advised - all he stated was he put in a request. The price I signed up for was doubled. I would not recommend them their servicers or to do business with them. 

Robert and Sheila C 

on BBB

a year ago

I hired Orkin at the being of year. There are two homes on this property. My son's house has the bug issues, my husband and I live in separate house. We were told Orkin would be out regularly till his problem is resolved. At the being they came out in 6 wk routine, then after the last treatment in early spring I called, and they never showed. I called again and was told they had labor issues. My husband and I were out of town. But my son was here to let the technician in if they came. They never called never showed. I call i... read more