Orkin

Kelly K. 

on Yelp

a year ago

Complete waste of money save your money it's a scam. Once they get your money & no help. Automatically set up appointments. Managers lie & forget to note what actually was said. None of the feeders or traps have caught or fed anything since installed In october. 

Dana K. 

on Yelp

a year ago

I would give 0 stars if possible. I'm never someone to complain, but Orkin is a complete rip off. I had a rat issue in my condo, the guy came out, set up 2 mouse traps and said, good luck. I was scared to go in on day the came after seeing the rat. When my dad came over, he realized they basically did nothing. I called them back and said, I have rats not mice... so, they came back to set up rat traps. I asked if they would be looking to plug in holes and help me to stop this from happening. They did absolutely nothing, the g... read more

Daniel M. 

on Yelp

a year ago

We were quoted an outrageous amount of $9000 to have a rat situation handled. The sales person was a bit pushy on the matter, saying we needed to book it as soon as possible etc. We told him we needed time to think it over. Seeing that $9000 is A LOT of money. We got quotes from 3 other companies who all quoted between $2000-$2500 for the same service! So we clearly knew we were being taken advantage of. Shortly after that, we cancelled our membership with Orkin. We felt like we were being taken advantage of because of our ... read more

Michael S. 

on Yelp

a year ago

Sales ladies promised things then after I paid over $300 I was told you should have read your contract by the guy that came out. . The service you need is extra money. 

Mohammed I. 

on Yelp

a year ago

I scheduled an appointment for roach prevention 1.5 years ago in Aug and they keep on coming every month and baiting. But the cockroaches have not died, they keep on coming and sometimes increase. I tried to call them but the office was closed, sometimes nobody responds, and their is no reply to the email. Finally, when I wanted to cancel, the rep said that we would have come multiple times to take care of the problem and the manager would have been involved. I am so SURPRISED that spraying guys did not see COCKROACHES mon... read more

Carlos T. 

on Yelp

a year ago

I called last Thursday 11/9 to schedule appt to prevent roaches and the rep was nice and assured me I would not be charged until after they came in and completed the service on Sat 11/11 from 12-2p. on Sat they sent me a text that they were on their way around 1115a. they sent me another text that they're here on 1145a. I went outside and noone was there. I waited til 2p and no one came, I called and the office was closed, on Sunday I got charged the fee for their service, today I called and the customer service rep was far ... read more

Nika E. 

on Yelp

2 years ago

horrible horrible not worth it at all. I was charged 270 just for a guy to place 4 mice traps in my home and then I was told that I'd have to pay an additional unknown fee for an inspector to actually stop the mice from coming in!!! this wasn't explained to me prior and when I asked for a refund they gave me the run around for weeks!! i was told that I'd receive $225 back but they only refunded me $40. I would not recommend!!!!! oh and the customer service sucks too 

DeniseWeb68 W. 

on Yelp

2 years ago

a first time Orkin customer. BEWARE of this company, they tell you the service will be a set amount BUT then they charge you triple that quoted amount. If I could give this company a ZERO.....instead of a ONE...I would. The tech was unprofessional and did not listen to my issues with ants being outside our house , not inside. He spent an hour inside the house acting like he was spraying. I informed him numerous of times that all of our windows were just replaced so there would be no leaks or cracks where bugs would get into ... read more

Andy H. 

on Yelp

2 years ago

It's one start because 0 is not an option, I will tell you the service tech was awesome it's the sales tactic was a bold face lie. I was told when we signed up the initial payment would cover the first two visits, with the second visit a month later. We had our first visit and we were charged the agreed upon rate, along with an added fee for "EasyPay". This was a $55.74 fee to be billed monthly and not after each visit. I never agreed to this option but it was added on their own. I spoke with accounting and a credit w... read more