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Orkin
- Pest Control
- Vernon Hills, IL
About this business
Location details
980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States
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We had first used Orkin last year and they were wonderful, I don't know what happened. We found we have a wasp infestation this past Saturday and they were supposed to come on Tuesday between 8 and 10. No call, no show so we called and the lady said to wait, they'll show up. I had to leave for work so we had to reschedule. they were supposed to come today (Thursday) well my family and I wait again. No one. We call to cancel and we went with a lovely place in park ridge, later I get a call from my mother (the one allergic to ... read more
All they care about is selling you a contract, paid $200+ and they did nothing. Had to hire another company
paid them for 6 months problem of mice never was solved. every time i booked then canceled my appointment.
Worst company! they scam you and overcomplicate their explanations because yo are desperate due to pests! Charged me almost $1000 an hour for work. The 21-page report they presented me made me think the job would be complicated. Two guys, and 2 1/2 hours later (including a lunch break and they were done. I blame myself too for not understanding the work they planned to do. Do not use!
These guys are everything that is bad about big corporations. Take a couple extra minutes and find someone local. Despite what Orkin tells you, THERE ARE EXTERMINATORS WHO WILL GIVE YOU PRICING BEFORE THEY SHOW UP. They also told me that what I knew to be termites were, in fact, termites by simply sending them a picture. Tony's Pest Killers, in case you have termites in Chicago.
Orkin had a tech come out to my address and only service the outside of my building. I called to speak with a manager and he told me that services were still rendered which is unacceptable because the tech did not spray the inside of my apt yet I was charged. Unacceptable and horrible service. I will not be using them again.
I am still awaiting a call from a manager, as told I would within 24 to 48 hours because I canceled service September 27th. I expect a full refund per the Orkin Guarantee, but I am still being billed! I am on autopay and now being told I still owe the balance that's due October 9th for $82.75, even though I've had no service in October, and I paid $71.25 for September, and a whopping $223 to start it in August!! The service has been ineffective with my pest problems, and the technicians either are not covering what was pr... read more
I signed up for or kin to treat outbuilding for rodents bimonthly they did it twice so I cancelled and people at marion Illinios are rude and did not even come to my house last time they said they did .there wasn't any bait anywhere that they said to have placed The times that they did come was always someone different do not use orkin from Marion Ip
They do the absolute minimum and if you don't stay on top of them. They'll do nothing and give a receipt. I need to keep pointing out the problems. Which is fine .:. But when they see stuff and don't do anything unless they're told just means they're horrible business and try to do the absolute minimum. Currently loving to another company
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 3.4 star rating with 338 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.