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Orkin
- Pest Control
- Vernon Hills, IL
About this business
When you hire an Orkin Pro, you can be confident you're receiving the service you expect, from the pest control experts you can trust. Orkin is the Best in Pests, handling pest control, and termite control. Not all pest problems are the same and not all homes need the same types of treatment. Your local Orkin Pro is trained to identify and treat the root of your particular pest problem. Upon thorough inspection, they will create a customized treatment plan that effectively targets pest problems exactly where they appear in y... read more
Location details
980 Woodlands Pkwy, Vernon Hills, IL, 60061, United States
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These guys are everything that is bad about big corporations. Take a couple extra minutes and find someone local. Despite what Orkin tells you, THERE ARE EXTERMINATORS WHO WILL GIVE YOU PRICING BEFORE THEY SHOW UP. They also told me that what I knew to be termites were, in fact, termites by simply sending them a picture. Tony's Pest Killers, in case you have termites in Chicago.
Orkin had a tech come out to my address and only service the outside of my building. I called to speak with a manager and he told me that services were still rendered which is unacceptable because the tech did not spray the inside of my apt yet I was charged. Unacceptable and horrible service. I will not be using them again.
I am still awaiting a call from a manager, as told I would within 24 to 48 hours because I canceled service September 27th. I expect a full refund per the Orkin Guarantee, but I am still being billed! I am on autopay and now being told I still owe the balance that's due October 9th for $82.75, even though I've had no service in October, and I paid $71.25 for September, and a whopping $223 to start it in August!! The service has been ineffective with my pest problems, and the technicians either are not covering what was pr... read more
I signed up for or kin to treat outbuilding for rodents bimonthly they did it twice so I cancelled and people at marion Illinios are rude and did not even come to my house last time they said they did .there wasn't any bait anywhere that they said to have placed The times that they did come was always someone different do not use orkin from Marion Ip
They do the absolute minimum and if you don't stay on top of them. They'll do nothing and give a receipt. I need to keep pointing out the problems. Which is fine .:. But when they see stuff and don't do anything unless they're told just means they're horrible business and try to do the absolute minimum. Currently loving to another company
The Oak Park Illinois office manager and inspector were not responsive. I had two appointments a week a part. A man was supposed to check my termite traps. He didn't show up. When I called the office I was told his car broke down. That was the first appointment. I had waited more than 2 hours for an 8-10 AM appointment. I rescheduled to today. I have been on the phone with 3 different people for a total of 45 minutes and still no service and no information. I never used this location before. I will not use that location ev... read more
I arranged an appointment for cockroach treatment between orkin and my tenant here in Lincolnwood. They offered an extended plan that consists of regular monthly appointments, but tell the customer that you can discontinue the service after the 2nd appointment. Orkin gave the tenant and I an appointment window of four to six and I showed up at three pm. I called the company just before 6:00 p.m. to ask when they would show up since it was getting late and I was told they had already been out there, but the person answering t... read more
Horrible experience. Made my initial call on a Tuesday, finally on Thursday the inspector, Dominique, called me up to make an appointment, which could not be until the following Monday at 9:00am. At 9:20 on Monday, I receive a call that she is leaving the office and will be there in 20 minutes. At 9:55, after I took 2 minute bathroom back, I saw 2 missed calls and promptly returned them. She informed me she could not come back for a few days, but would call me that afternoon to reschedule. Never happened. 2 days later I... read more
The service used to be prompt. However no one showed for my past scheduled service. I was told they didn't have me scheduled even though I received both a text and confirmation email on my time and date slot. They rescheduled for another day and time and no the tech is running an hour behind. I will be finding another service. Terrible customer service
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 3.4 star rating with 333 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.